Cashier/Receptionist Job at Central GMC of Norwood in Norwood
Central GMC of Norwood, Norwood, OH, United States
We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers' business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.
If you are looking for an opportunity to work for a fast-growing, family-owned dealership, Central Buick GMC of Norwood is for you! Central Buick GMC of Norwood is always looking for qualified individuals to join our sales and service teams to help handle the overflow of work we are experiencing.
At Central Buick GMC of Norwood, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. We believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We provide ongoing training and reward outstanding effort and results through bonus and commission programs.
What We Offer
- Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long-term job security
- Health and wellness
- Flexible Work Schedule
- Saturday Lunches
- Discounts on products and services
Responsibilities
- Calculate the customer’s bill using the dealership’s computer system
- Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Answer phones and direct customers to the proper department, following up in a timely manner
- Handle customer complaints diplomatically and refer customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the time customers spend on hold
- Assist managers with various clerical duties as needed
- Be friendly, professional, courteous, and efficient when working with all customers and employees
- Familiarize yourself with department structures and internal procedures for assisting customers efficiently
Qualifications
- Experience with Microsoft Office suite is a plus
- Available to work flexible hours on weeknights & weekends
- Ability to communicate customers' interests, needs, and requests to management and sales personnel
- Professional personal appearance
- Clean driving record