Parking Cashier Job at SP+ in Washington

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking to make everyday experiences remarkable and to give back time.

Responsibilities

An SP+ Cashier will create an efficient, stress-free, and enjoyable experience for each customer. This includes receiving payment from customers for parking services and facilitating the flow of traffic through the facility by performing the following duties:

• Treat each customer with respect and kindness, ensuring each interaction delivers on the SP+ Promise of making every moment matter.
• Be at work every scheduled day, on time, in uniform, and ready to assist customers.
• Count the revenue bank at the beginning of the shift to ensure the starting total is correct.
• Collect cash and/or validations and maintain security of cash.
• Make change and issue receipts or tickets to customers for each transaction.
• Compute or recompute the bill from the ticket showing amount due per customer.
• Operate the cash register after time calculation (manually or by machine) and display the cost of the customer transaction.
• Quote prices for parking services for which money is received upon customer receipt.
• Give directions to city locations and assist customers, ensuring they get where they are going easily and efficiently.
• Complete lost ticket forms when original tickets cannot be located.
• Resolve customer complaints quickly and efficiently, asking a supervisor for assistance when needed.
• Answer the telephone in a prompt and courteous manner.
• Maintain cleanliness of the booth and pick up trash in the surrounding area.
• Conduct timely checks to verify inventory of necessary work aids and supplies located in the booth.
• Verify log of shift transactions against the bank of revenue on hand.
• Compile the bank of collected revenue during the day after a predetermined amount is collected.
• Record amounts received, cars in/out of the facility, and cars left in a facility (if applicable) while preparing shift transaction reports.
• Perform any other duties assigned by the supervisor.

Qualifications

• Education and/or Experience: Less than high school education or up to one month related experience or training or an equivalent combination of education and experience.
• Availability to Work: Special shift requirements vary by location. Availability to work 2nd shift, 3rd shift, and/or weekends may be required.
• License Requirement: A valid state-issued driver\'s license with current address and acceptable driving record if driving a company vehicle or conducting company business.
• Mathematical skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.
• Language skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence and present information to customers, supervisors and other employees.
• Reasoning ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions; ability to handle problems involving a few concrete variables.
• Other skills and abilities: Ability to use a clock, calculator, or credit card machine to handle transactions; maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public; effectively respond to customer problems or complaints.
• Physical demands: Regularly sit, use hands to finger, handle, or feel objects; reach with hands and arms. Occasional walking and sitting. Close vision required.
• Salary Range: $17.95 per hour.
• Benefits: Eligible employees participate in medical, dental, vision, flexible spending accounts, disability, life insurance, 401k and paid time off.
• EEO and other statements: SP+ is an equal opportunity employer and does not discriminate on protected characteristics. AEDT may be used as part of candidate evaluation. Right to Work posters and data retention policies apply.

Location

US-DC-WASHINGTON