Medical Secretary Job at Beth Israel Lahey Health in Tewksbury

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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Summary:

BILH Primary Care offers a role where you can truly make a difference. As a frontline representative, you will uphold high standards of customer service in all interactions with patients and staff. This position shapes the first impression of the office and influences the patient care experience by managing phone interactions, registration, scheduling, co-pay collection, billing, and appointment confirmation calls. Your role is vital in ensuring patients receive the right care at the right time.

Minimum Requirements:

• High School Degree or GED
• At least 1 year of experience in a high-volume customer service position
• Strong customer service skills
• Proficient PC skills
• Effective written and verbal communication skills
• Ability to multitask

Additional Information:

As a healthcare organization, Beth Israel Lahey Health is committed to caring for and protecting our patients, colleagues, and communities. All staff are required to be vaccinated against influenza and COVID-19 as a condition of employment. Learn more about this requirement.

We are a team of over 35,000 professionals including nurses, doctors, technicians, therapists, researchers, and educators, all dedicated to making a difference in patients' lives. Your skills and compassion can help us grow stronger.

We are an Equal Opportunity Employer/Veterans/Disabled.

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