Kootenai County is hiring: Senior Secretary in Coeur d'Alene

Senior Secretary – Juvenile Diversion

Are you a highly organized, proactive professional who thrives in a fast-paced environment? Do you enjoy work that has a real impact on youth and your community? If so, we invite you to bring your administrative skills to our Juvenile Diversion team as a Senior Secretary-Juvenile Diversion.

Why You Should Apply

• Competitive Salary: $17.41 to $19.83 per hour, based on qualifications and experience.
• Amazing Benefits: Enjoy an exceptional benefits package including health care for eligible employees and their dependents at our free medical clinic offering primary care, select medications, select lab services, and more.
• Generous Paid Time Off: Full-time employees earn up to 8 hours of vacation each month, with increases based on years of service—because we believe in giving you the time to recharge!
• Secure Your Future: Enjoy peace of mind with a robust retirement plan through the Public Employees Retirement System of Idaho (PERSI), helping you plan for a comfortable future.
• Career Growth: Opportunities for career advancement and public student loan forgiveness eligibility.

What You’ll Do

As a Senior Secretary, you’ll play a critical role in supporting the mission of juvenile diversion services. Under limited supervision, you will:

• Provide high-level administrative and secretarial support to the Manager and caseworkers
• Supervise in-house community service projects and client activities
• Serve as a key liaison between departments, clients, and the public
• Draft and prepare accurate reports, letters, and confidential documents
• Maintain calendars, organize records, and manage data entry in departmental databases
• Answer and direct multi-line phone calls, resolve inquiries, and maintain professionalism under pressure
• Receive and process restitution and diversion fees, manage office supplies, and ensure the smooth day-to-day running of the department
• Explore the full job description to see if this role is the right fit for you

What We’re Looking For

This is a dynamic role for someone who enjoys balancing administrative precision with meaningful interactions that support youth services.

• Strong organizational, communication, and multitasking skills
• Ability to maintain confidentiality and handle sensitive information with care
• Experience working with or supporting at-risk youth or social service programs is a plus
• Calm, confident presence when dealing with the public, especially in emotionally charged situations
• Comfort with databases, document creation, proofreading, and Microsoft Office tools

Do You Qualify?

• Associate’s degree (or equivalent certification) in Business, Secretarial Studies, or related field
• Two or more years of progressively responsible administrative experience
• Valid driver’s license and the ability to become First Aid and CPR certified

About Kootenai County

Located in beautiful northern Idaho, Kootenai County offers an unmatched quality of life surrounded by scenic mountains and over 20 pristine lakes. If you enjoy outdoor activities like hiking, boating, and skiing, this is the perfect place to call home! With a low crime rate, a welcoming community, and the city of Coeur d’Alene offering a vibrant atmosphere, it’s an ideal location for both work and play.

Apply Today and Make a Difference

Be a part of something meaningful. Bring your skills to a team where your work matters — every day.

Visit Kootenai County Employment Opportunities and submit your online application. Be sure to attach your cover letter and resume with your application to be considered for this position.

For questions, please contact Human Resources at (208) 446-1640 or email kchr@kcgov.us.

Equal Opportunity Employer/Vets Preference/Drug-Free Workplace

We look forward to hearing from you!