University of Miami is hiring: Unit Secretary, Full Time in Miami

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Location: UHealth Tower

Shift: 3 Days/12 Hour Shifts (Days Vary)

The Nursing Department has an exciting opportunity for a Full Time Unit Secretary (U) position. The Unit Secretary (U) provides support to an assigned unit by maintaining and updating patients’ records and performing administrative activities in compliance with all regulations.

CORE JOB FUNCTIONS:

1. Creates a calm, business-like atmosphere that promotes productivity.
2. Consistently supports the philosophy of service excellence of the organization.
3. Maintains a clean, safe and functional work area in the Nursing Station.
4. Greets all customers when entering the unit, handles their inquiries, and directs them to the appropriate person and/or area.
5. Consistently initiates positive communication with the patients, family members, nurses, and physicians in a courteous manner.
6. Greets visitors and callers, using a calm and friendly approach.
7. Answers the telephone before the fourth ring. Takes messages, answers routine questions, and transfers calls to appropriate areas and individuals.
8. Uses telephone etiquette standards 100%, using hospital designated scripting.
9. Maintains the patient's chart in appropriate order.
10. Initiates and assembles admission chart within 15 minutes of patients' arrival to the unit.
11. Prepares patient Welcome Packets and Folders for each patient.
12. Completes Clean Room Checklist for every room prior to patient arrival.
13. Assures that all pertinent information and forms are sent to the receiving unit when patients are transferred.
14. Records and delivers messages.
15. Maintains appropriate logs.
16. Ensures appropriate resources, equipment, and supplies are available.
17. Utilizes universal precautions and environmental safety guidelines.
18. Complies with established measures for infection control, OSHA and AHCA regulations, and risk management.