Medical Assistant I-Secretary Laboratory Job at UnityPoint Health in Waterloo

Overview

Medical Assistant I-Secretary Laboratory role at UnityPoint Health. This position provides departmental clerical support to the laboratory and performs duties in the preanalytical phases of laboratory testing. Responsibilities include greeting outpatients, answering phones, receiving lab specimens from nursing staff and physician offices, performing specimen registrations and order entry for lab orders.

Responsibilities

• Communicates with lab phlebotomists, couriers and others for specimen pickup and draw needs
• Registers patients and specimens into the LIS/HIS computer systems
• Manages incoming fax reports and lab orders
• Orders and releases laboratory orders for patient testing in the computer system
• Performs audits on patient orders for accuracy
• Assists with denial work queues and/or billing questions
• Other administrative/clerical duties as assigned
• Answers incoming phone calls and directs to appropriate laboratory staff as necessary
• Greets outpatients and other guests of the laboratory

Qualifications

• High school diploma or equivalent preferred

• Valid driver’s license

• Laboratory or medical office clerical experience preferred

• Must have interpersonal skills that are customer and patient focused and exhibit professionalism
• Must be able to read, write and speak English
• Must possess basic computer skills and knowledge using word processing, spreadsheet, email and web browser

Details

• Area of Interest: Administrative and Clerical
• FTE/Hours per pay period: 1.0
• Department: Laboratory - General- Logan
• Shift: 1230-2100, 1100-1930. Every 9th weekend and holiday rotation
• Job ID: 171171

Employment type

• Full-time

Job function

• Administrative

Industries

• Hospitals and Health Care

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker\'s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health.