MedStar Health is hiring: Unit Secretary - Full-Time Rotating Shifts in Washingt

Overview

Unit Secretary - Full-Time Rotating Shifts. Performs a variety of clerical support activities for a nursing unit to ensure the timely, efficient, and organized flow of operations for the assigned nursing station/area.

Responsibilities

• Greets patients, visitors and/or physicians and provides appropriate assistance. Answers incoming telephone calls to the unit, including STATS, relaying information as appropriate. Responds to or relays patient call system requests and other alarms as needed. Responds to standard Telemetry phone (as applicable) and relays messages as needed. Uses the brown phone during outage. Pages doctors and other disciplines as needed. Monitors and responds to requests for ingress and egress for units with locked access controls.
• Facilitates and prepares for MedConnect Downtime. Faxes orders to pharmacy and other appropriate areas such as dietary and radiology. Transcribes orders to Kardex; prepares MAR and ensures MC downtime forms are complete and ready.
• Enters/updates unit charges into the computer as applicable, such as laboratory tests, dietary orders, etc. Faxes physician paper orders to the Pharmacy as needed.
• Knows basic equipment (printer, copier) troubleshooting procedures. Reports to and follows up with BioMed (or outside company) for any repair needs.
• Initiates and completes clerical functions regarding the admission, discharge and transfer of patients. Coordinates with the Resource nurse and the primary nurses of patients accordingly.
• Initiates and follows up on requests such as work order requests (engineering, electric, carpentry, IT, etc.).
• Files hard copies such as face sheets and paper orders in the appropriate patient medical chart. Thins patient medical chart, prepares new chart, and facilitates discharged patient's chart to Health Information Management (HIM) department.
• Assists in maintaining unit supplies/equipment by monitoring inventory levels, ordering supplies, and completing appropriate logs. Maintains unit device inventories as applicable, such as telemetry boxes, associates' work phones, locators, handheld devices, WOWs. Checks and ensures appropriate unit par items such as O2 tanks, chair alarms, etc. as applicable. Manages the Logi-D supply system.
• Uses electronic systems such as MedConnect, Nurse Call system, Teletracking, PeopleSoft, and Office Depot. MedConnect - enters/adds non-clinical orders; determines new orders for review and alerts nurse (discharges, stat orders, etc.). Nurse Call - enters patient-nurse and PCT assignment; ensures all staff are logged in and updates assignments as needed. Teletracking - checks assignments and admissions/transfers and relays updates to resource as needed. PeopleSoft/Office Depot - orders unit supplies for supervisor's approval.
• Cross-covers for other nursing units and gives report to the on-coming Unit Secretary or nursing associates at completion of assigned shift. Coordinates with the Resource nurse of the cross-covering unit.
• Maintains a clean, organized, and efficient work station. Distributes patient mail, messages, flowers, etc. Maintains and coordinates clearing of unit hallways (e.g., beds for pick-up, commodes to dirty room, calls as needed).
• Assists in the orientation and training of new unit secretaries to the unit as directed.
• Maintains daily census/nursing assignment boards and/or nursing assignment information sheets. Posts and updates assignment boards for physicians, APPs, Respiratory Therapist, IV Therapist, and other ancillary associates.

Minimum Qualifications

Education

• High School Diploma or GED required
• May require up to 1 year of technical or other specialized training such as the unit secretary training program at WHC.

Experience

• 6 to 12 months hospital or clerical experience demonstrating good working familiarity with typing/computer keyboarding and medical terminology familiarity required

Knowledge, Skills, And Abilities

• Ability to read and write; knowledge of grammar, arithmetic including fractions and decimals.
• Proficiency with standard office/medical equipment (typewriter, personal computer, data terminal, on-line printer, calculator, telephone, facsimile, copier, etc.).

This position has a hiring range of $19.92 - $29.98