Northeast Georgia Health System is hiring: Unit Nursing Secretary – Behavior Hea

Overview

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role: Job Summary Provides clerical support for a nursing unit(s). Prepares and maintains records for the unit and serves as a facilitator for all communications. The unit secretary functions under the direction of the charge nurse. This position will communicate with patients in the adolescent, adult, and geriatric age groups. Employee performs duties in accordance with population specific guidelines and adhere to National Patient Safety Goals as outlines in policy and procedures.

Responsibilities

• Answers the telephone according to procedure, utilizing effective communication skills and exemplary customer service.
• Screens and refers all calls to ensure accurate communication. Refers all calls to leave orders for patient care to licensed staff. Relays messages/requests accurately to the appropriate individuals.
• Promptly answers patient intercom and responds by directing the patient’s request to the appropriate staff. Follows up with the patient to be sure the request was resolved.
• Notifies Dietary department of any changes to diet.
• Performs emergency procedures (e.g., CODE, fire or disaster codes) according to policy.
• Ensures an adequate supply of charts are ready for new admissions and maintains patient charts by thinning charts as needed and replenishing forms as needed. Places reports in the appropriate chart location.
• Enters requests for needed supplies/services and places transport courier printouts in designated areas (SPD, HIMs, blood pickup, ambulance services, etc.).
• Discharges patients in the Epic system and completes housekeeping discharge sheets (on applicable units). Ensures completeness of discharged patient’s chart before sending to HIMs.
• Makes recommendations to Unit Manager for purchase of new equipment or supplies as appropriate. Completes daily/weekly requisitions to reflect the unit’s needs.
• Places supplies from storeroom in designated areas. Maintains refrigerator temperature records as required and notifies appropriate departments of needed repairs.
• Maintains printers by changing toner, replenishing paper and reporting problems to Information Systems Department.
• Exhibits flexibility in scheduling to meet department staffing needs. Completes unit-specific annual competency assessment requirements and participates in performance improvement activities.

Qualifications

• Minimum Job Qualifications
• Educational Requirements: High School Diploma or GED
• Minimum Experience: On-the-job training in practice and procedures of the hospital and medical terminology is provided
• Preferred Job Qualifications
• Clerical or administrative experience
• Typing skills preferred but not required; basic computer competency required
• Demonstrated ability to work with other department and general public
• Good interpersonal skills and adaptable in changing situations and work assignments
• Must be able to concentrate during multiple interactions and interruptions

Physical Demands

Weight Lifted: Up to 20 lbs, Frequently 31-65% of time; Weight Carried: Up to 20 lbs, Frequently 31-65% of time; Vision: Moderate, Frequently 31-65% of time; Kneeling/Stooping/Bending: Occasionally 0-30%; Standing/Walking: Occasionally 0-30%; Pushing/Pulling: Occasionally 0-30%; Intensity of Work: Occasionally 0-30%; Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Notes

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Northeast Georgia Health System