Merchandise Associate (American Airlines Center) Job at ASM Global in Center

Merchandise Associate (American Airlines Center)

Join to apply for the Merchandise Associate (American Airlines Center) role at ASM Global.

Overview

Our retail team creates the ultimate game day experience for fans. The Merchandise Associate is responsible for delivering excellent customer service, presenting merchandise, and maintaining store standards to support fans and events at the American Airlines Center.

Responsibilities

• Provide an exciting, positive, and fun environment for our diverse team and fan base
• Greet guests, assess their interests, and make sales recommendations
• Process transactions with accuracy using POS systems
• Maintain cleanliness, restock merchandise, and perform tasks as assigned by the supervisor
• Present merchandise to increase sales, including add-on items
• Describe merchandise features and benefits and explain use
• Stay informed on store promotions and events at the venue
• Maintain inventory, merchandise placement, and accurate counts; assist with inventory
• Increase knowledge of products, facility, and events held at the venue
• Assist with plan-o-grams and merchandising setup for event gift shops
• Other duties as assigned by supervisor

Qualifications

• Honesty and integrity in all actions and language
• Ability to take constructive feedback and make changes
• Excellent customer service and selling skills
• Willingness to work extended hours on event days
• Ability to work weekends and overtime as needed
• High school graduate, GED, or equivalent experience
• Accuracy in open and close procedures
• Able to lift 50 lbs and stand for long periods
• Independent and team-oriented; self-starter with initiative
• 40+ hours weekly (typical range 30-40+ hours)

Compensation

Hourly Pay

Location

Location: On Site - American Airlines Center

Working Conditions & Physical Demands

The physical demands described are representative of those required to perform the essential functions. Reasonable accommodations may be made for individuals with disabilities.

Note: The essential responsibilities may change at any time for reasonable accommodation or other reasons. This document does not imply that these are the only duties performed.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.