American Girl NY - Food Expeditor (seasonal) Job at Mattel, Inc.and Subsidiaries

Overview

Posting Title: American Girl NY - Food Expeditor (seasonal)

Requisition Number: R234756

Company: American Girl Retail

Location: New York, New York

Address: 75 Rockefeller Plaza

Zip Code: 10019

Job Category: Sales

Pay Range: USD $18 and $19 Hourly

The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate's work location, skills and experience.

Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Creativity and Team

CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. We don't just make toys—we create innovative products and experiences that inspire, entertain and develop children through play. Mattel values and respects every team member, promoting an environment where everyone can show up as their authentic self and do their best work every day.

The Team: The seasonal Food Expeditor position is part of the American Girl New York City retail store's Cafe team.

The Opportunity: The American Girl New York City retail store and Cafe is looking for a dynamic individual as a seasonal Food Expeditor to approach and engage all Cafe customers in a professional and courteous manner.

What Your Impact Will Be

• Treat all guests equally and respectfully. Service all guests with proper etiquette and according to AG standards, including but not limited to: delivering food and beverages, suggestively upselling, tables are checked and maintained throughout the seating by clearing, and resetting tables.
• Initiate conversations with customers and provide them with personalized attention. Display positive, friendly demeanor and passion for working in a child friendly environment.
• Use sound judgment with challenging service situations, react quickly and professionally, and involve a supervisor when needed.
• Manage special requests and birthday information accurately and timely. Assist with parties and storewide special events, stocking supplies, and other projects as requested by a supervisor.
• Follow food safety guidelines, including but not limited to: proper food labeling and storage, FIFO, foods stored at proper temperature, and avoiding cross-contamination.
• Have knowledge and understanding of local and state health sanitation laws.
• Company guidelines on safety and sanitation are followed for personal hygiene.

What We're Looking For

• ServSafe certification, preferred.
• 1 to 2 years of experience, preferred.
• Experience working with children, preferred.
• Impeccable customer service skills.
• Must be able to work a flexible schedule, including nights, weekends and holidays.

The hourly rate for this position is $18-19.00.

*Hourly rate is based on a candidate's education, skills and experience.

What It's Like to Work Here

American Girl is a subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose by the following behaviors:

• We collaborate: Being part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities are our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are

American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT,www.mattel.com), a leading global toy company and owner of one of the strongest catalogs of children's and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.