Mattel is hiring: American Girl Doll Hair Stylist (Seasonal) in Chicago

Overview

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys, we create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team: The American Girl Retail team provides lifetime memories to American Girl fans and their families. Our experiential retail stores offer shopping destinations like no other, requiring Innovation, Collaboration, and Execution from everyone in this division. In-store experiences vary by location and include Girl and Doll Salons, Full-Service Restaurants, Personal Shopping, Ear Piercing (Girl and Doll), hosting Parties and Celebrations, and more. Expect a dynamic, fast-paced role with decisions that impact the team and customers.

The Opportunity

The Experience Associate (Doll Hair Stylist) is located at the AG Retail Flagship Chicago location and reports to the Assistant Salon Manager. This position delivers friendly and informative salon services and adapts to changing business needs.

What Your Impact Will Be

• Approach, acknowledge, and assist customers promptly.
• Execute styles for dolls according to company standards and demonstrate proper doll hair and skin care techniques.
• Perform ear piercing services for girls and dolls.
• Training and certification will be provided to perform ear piercing services. Trained associates will follow the ear piercing procedure checklist, complete waivers, and review After Care procedures with guests.
• Conduct inventory of salon supplies and stock the salon area; communicate replenishment needs as needed.
• Participate in Salon events including Doll Hair and Manicure Day events, hair demos, and private birthday parties.
• Assist in other areas of the store as needed.
• Share product knowledge, answer questions, and upsell Salon services and complementary products.
• Share information on store events, promotions, and activities with customers.
• Collaborate with co-workers to create a positive work environment and assist in training new associates.

Qualifications

• Must be willing to work a flexible retail schedule, including days, nights, and weekends.
• Must be willing to perform girl ear piercing services.
• Sales experience in the specialty retail or service industry preferred.
• Experience styling hair, especially for dolls, preferred.
• Experience working with children preferred.

Additional Information

Mattel is dedicated to an inclusive workplace and a culture of belonging. If your past experience doesn’t align perfectly with every qualification, you’re encouraged to apply. You may be the right candidate for this or other roles. Join Mattel’s Talent Community to receive updates about our company and culture, and sign up for job alerts if desired.

How We Work: American Girl is a subsidiary of Mattel, Inc. We empower generations to explore childhood and reach their full potential. We live our purpose through behaviors: We collaborate, We innovate, and We execute. These reflect our commitment to teamwork, innovation, and accountability.

Who We Are: American Girl is a premium brand and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ: MAT). We engage consumers and fans through brand franchises and products across toys, content, consumer products, digital and live experiences. Our offerings are sold in collaboration with leading retail and e-commerce partners. Since 1945, Mattel has been empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more. Visit us at mattel.com and follow MattelCareers on social media.

Mattel is an Equal Opportunity Employer. We welcome all job seekers, and all applicants will receive consideration without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran status, disability status, and other legally protected characteristics.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.