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MasterWord Services, Inc.

Corporate/Staff Interpreter, ASL (American Sign Language), Houston, TX Job at Ma

MasterWord Services, Inc., Houston, TX, United States, 77246

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Corporate/Staff Interpreter, ASL (American Sign Language), Houston, TX

The Corporate/Staff ASL Interpreter provides American Sign Language (ASL) interpretation, transliteration, and sight translation communication access either consecutively or simultaneously to appointed Deaf or Hard-of-Hearing and associated clientele.

General Duties

  • Adhere to NAD/RID Code of Professional Conduct
  • Adhere to and follow all MasterWord ISO required processes in reporting, escalation, and documentation
  • Adhere to the MasterWord Communication Plan for all internal and external communications
  • Attend scheduled division specific events when applicable
  • Provide effective communication interpretation services to members of the Deaf and Hard of Hearing community both in-person and remotely in diverse industry settings
  • Support the Deaf and Hard of Hearing Department with internal interpretation needs for Deaf/HH staff, operational needs, and other duties for the division as assigned.
  • Provide observational feedback on operational or service adjustments that may be needed, such as the recommendation for a Certified or Qualified Deaf Interpreter
  • Demonstrate MasterWord’s core values at all times in conjunction with any MasterWord performed duty or responsibility
  • Other duties as assigned, record and file retention, and other related general office duties.
  • Backup receptionist and administrative assistant duties as required.

Required Qualifications

  • Associates degree or higher is preferred or five (5) years of compensated interpreting experience preferred or equivalent combination of education and experience.
  • Broad knowledge of Deaf culture, the ASL interpreting field, basic linguistics, and medical terminology in American Sign Language and English
  • Progressive experience in medical interpretation settings working within diverse organizations and multi-cultural environments
  • Must be willing to work occasional extensive hours to meet possible client needs and provide after-hours on-call support on a scheduled rotating basis
  • Exceptional oral and written communication skills
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