Perennial Resources International
Receptionist/AA Job at Perennial Resources International in Brooklyn
Perennial Resources International, Brooklyn, NY, US, 11210
We are seeking a bright, energetic Property Management Administrative Assistant for our office in the Bronx who can help build upon our growth and who is looking to learn and grow with the company
Duties and Responsibilities:
- Answer Property Management Department telephone calls: determine priority, resolve issues that can be resolved independently, prepare paperwork for issues that the manager may need to resolve, relay messages accurately and delivery in a timely manner.
- Provide superior administrative support to Assistant Property Manager/Property Manager/Facility Director/Area Manager: returning calls, relaying messages, developing and ensuring the delivery of correspondence, emails, faxes, etc.
- Screen all incoming PM Department mail and distribute appropriately.
- Handle resident complaints
- Input work orders to Yardi and update as necessary.
- Attend all PM team meetings, record and file meeting minutes (if required).
- Responsible for providing status report on weekly and/or daily basis to Property Manager(s).
- Typing daily correspondence - including copying, scanning and distribution.
- Obtain tenant information sheets and ensure all tenant information in the database is correct and current.
- Mass Email Mailings - includes putting data into letter as provided by manager for Annual Inspection Letters and Reports.
- Maintain tenant contact, tenant emergency contact and vendor contact lists for distribution to staff.
- Order and track office supplies
- Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
- Prepare household composition letters
- Other duties may be assigned.
- Proficient in Word, Outlook and Excel
- Proficient in Yardi
- 2-3 years' experience in real estate management preferred.
- Ability to interact comfortably and effectively with employees of the company at all levels.
- Highly organized.
- Must have excellent verbal and written communication skills
- Ability to multitask, prioritize, follow through and meet deadlines.
- Excellent customer service skills.
- Bilingual Spanish/English Preferred