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EDZ Systems

EDZ Systems is hiring: Cybersecurity Delivery Manager in Overland Park

EDZ Systems, Overland Park, KS, United States, 66213

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Overview


We are seeking a seasoned CyberArk/IAM Senior Delivery Manager with 20+ years of experience in managing large-scale enterprise customers and delivering complex Identity and Access Management (IAM) and Privileged Access Management (PAM) solutions. The ideal candidate should have strong technical expertise in CyberArk and IAM/PAM technologies and a proven track record of leading high-performing teams and driving customer success.


Roles and Responsibilities



  • Oversee the end-to-end delivery of large-scale IAM/PAM projects, ensuring successful completion within agreed timelines, scope, and budget.

  • Act as a trusted advisor to customers, providing strategic guidance on IAM/PAM initiatives, roadmaps, and implementation best practices.

  • Manage the adoption of industry standards and frameworks for IAM/PAM solution delivery.

  • Lead technical teams in deploying, configuring, and integrating IAM/PAM solutions, including CyberArk, SailPoint, and Microsoft Entra ID.

  • Serve as the primary escalation point for technical issues, ensuring swift resolution and minimal disruption.

  • Build and maintain strong relationships with customer stakeholders, fostering trust and satisfaction.

  • Conduct workshops and discussions to align technical solutions with business objectives.

  • Provide technical leadership to ensure solutions meet organizational security policies and compliance requirements.

  • Mentor and manage delivery teams, conducting performance reviews and identifying opportunities for upskilling.

  • Develop resource plans to optimize team performance and project delivery efficiency.

  • Collaborate with sales and pre-sales teams to identify and pursue business opportunities.

  • Create strategic roadmaps to enhance IAM/PAM maturity, compliance, and operational efficiency.

  • Stay informed on emerging trends and advancements in IAM/PAM and broader cybersecurity domains.

  • Manage multi-vendor environments and facilitate seamless integration of additional security tools and technologies.

  • Coordinate and lead major incident management calls, ensuring effective communication with internal and external stakeholders.

  • Collaborate with senior management to define operational strategies based on customer feedback and satisfaction metrics (CSAT).

  • Monitor delivery processes, identify areas for improvement, and implement measures to enhance customer satisfaction and operational excellence.


Skills & Qualifications



  • Bachelor’s degree in computer science, Information Technology, or related field.

  • Certifications: At least one of the following is required: CISM, CISSP, PMP, PRINCE2

  • Strong communication and presentation skills, with the ability to effectively interact with technical and non-technical stakeholders.


Experience



  • 14+ years of professional experience in cybersecurity, with a strong focus on IAM/PAM architecture, deployment, and delivery.

  • Proven experience leading teams and managing complex projects in enterprise environments.

  • Demonstrated ability to manage multi-vendor environments and collaborate with cross-functional teams.

  • Experience in delivering IAM/PAM solutions aligned with regulatory compliance and risk management requirements.


Technical Expertise



  • Extensive hands-on expertise with tools like CyberArk Core PAS, SailPoint IdentityIQ/IdentityNow, and Microsoft Entra ID.

  • Proficiency in authentication protocols such as SAML, OAuth, OpenID Connect, and LDAP.

  • Experience integrating IAM/PAM solutions with enterprise applications, cloud platforms (Azure, AWS, GCP), and directory services.

  • Deep understanding of privileged access security, identity lifecycle management, and secure authentication mechanisms.

  • Familiarity with additional cybersecurity technologies and tools for risk mitigation and compliance.


Additional Skills



  • Strong leadership and team management abilities, fostering a culture of excellence and collaboration.

  • Exceptional problem-solving skills with a customer-centric approach.

  • Ability to manage multiple critical projects simultaneously while maintaining high-quality outcomes.

  • Adept at conducting workshops, leading technical discussions, and facilitating training sessions for teams and stakeholders.

  • Flexibility and adaptability to work in dynamic environments and take on responsibilities outside the primary area of expertise.


Seniority level



  • Director


Employment type



  • Full-time


Job function



  • Industries: IT Services and IT Consulting

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