Live! Hospitality & Entertainment is hiring: Host - Sports & Social Atlanta in S
Live! Hospitality & Entertainment, Smyrna, GA, United States, 30081
Overview
Host - Sports & Social Atlanta role at Live! Hospitality & Entertainment.
Sports & Social is a one-of-a-kind sports bar, gaming parlor, and social lounge in Atlanta. This two-level space features a 30-foot diagonal high-definition LED TV showcasing the top sports watching events year round equipped with skeeball, table tennis, shuffle puck, air hockey and a golf simulator. Sports & Social serves an eclectic menu perfect for sharing, cold beer, and a well-appointed cocktail menu. Combining the traditional elements of a sports tavern with classic interactive games, Sports & Social is the perfect destination for groups, professionals and all those whose competitive spirit thrives.
Responsibilities
- Answers the phones and taking messages/reservations.
- Maintaining an accurate wait when necessary.
- Welcoming guests when they arrive to the venue and bidding goodbye as they leave to create a lasting positive experience.
- Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
- Communicate effectively with all guests.
- Communicate problems to management immediately.
- Coordinate seating arrangements to provide fast and courteous service to guests.
- Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
- Anticipate needs of scheduled special parties.
Qualifications
- At least one year of experience with customer service and/or hosting.
- Must speak fluent English; other languages preferred.
- Strong communication skills with guests, employees, and third parties; ability to reflect positively on the venue, the brand, and the company.
- Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and the table assignment system.
- Must be able to read, review and understand seating charts.
- Basic mathematical skills are used frequently.
- May be required to work nights, weekends, and/or holidays.
The Host position requires the following:
- Strong attention to detail.
- Carrying or lifting items weighing up to 50 pounds.
- Handling objects (including food and utensils), products, speaking over and operating phones.
- Standing, bending, stooping, and kneeling.
- Must be able to stay in one location at the entrance or exit of the venue for long periods and safely move about the facility.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Design, Art/Creative, and Information Technology
Industries
- Restaurants