Hospitality Online
Restaurant Host Job at Hospitality Online in Sedona
Hospitality Online, Sedona, AZ, United States, 86339
Job Description
As a Restaurant Host, you will be the first point of contact for our guests, setting the tone for their dining experience. Your role is crucial in ensuring smooth operations and creating a welcoming atmosphere.
Responsibilities:
- Guest Service:
- Greet guests warmly and professionally upon arrival.
- Seat guests promptly and efficiently, considering their preferences and party size.
- Manage wait times and inform guests of estimated wait times.
- Answer guest inquiries and address concerns promptly.
- Assist with special requests and dietary restrictions.
- Reservations:
- Manage reservations and maintain accurate records.
- Confirm reservations and update the reservation system.
- Handle cancellations and modifications efficiently.
- Restaurant Operations:
- Monitor restaurant capacity and seating arrangements.
- Assist with table setups and resets.
- Maintain cleanliness and organization of the host stand and waiting area.
- Coordinate with the waitstaff to ensure smooth service.
- Additional Duties:
- Assist with other restaurant duties as needed, such as bussing tables or food running.
- Adhere to all hotel policies and procedures.
Qualifications:
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment.
- Strong organizational and time management skills.
- Positive and outgoing personality.
- Basic computer skills and knowledge of reservation systems.
- Previous experience in a restaurant or hospitality setting is preferred.
Source: Hospitality Online