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Klaw Miami

Klaw Miami is hiring: Restaurant Manager in Miami

Klaw Miami, Miami, FL, United States, 33222

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Join to apply for the Restaurant Manager role at Klaw Miami

Report to: General ManagerFLSA Status: Non-ExemptSchedule: Based on Business NeedsEssential Function:

  • Manage and run the bar and floor while coaching and developing; always lead by example
  • Ensure that all beverage products and food products are consistently prepared and served according to the restaurant's recipes, portioning, blending, execution of brand standards
  • Assist with employment and termination decisions, including interviewing, hiring, evaluating, and disciplining restaurant personnel as needed
  • Provide orientation of company and department rules, policies, and procedures and oversee training of new restaurant employees
  • Fill in where needed as business needs fluctuate
  • Prepare all required paperwork, including forms, reports, and schedules, in an organized and timely manner
  • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and following the restaurant's preventative maintenance programs
  • Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis
  • Coordinate multiple tasks such as food, beverage, and labor cost while maintaining required standards of operation in daily restaurant activities
  • Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
  • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures
  • Oversee the training of restaurant personnel in safe operation all bar/kitchen equipment and tools
  • Responsible for training restaurant personnel in cleanliness and sanitation practices
  • Responsible for maintaining appropriate cleaning schedules for dining/bar floors, walls, other equipment, and beverage storage areas
  • Check and maintain proper food holding and refrigeration temperature control pointsDepartment Responsibilities:
  • Ensures that the department is maintaining its agreed level of operating performance at all times
  • Communicates and delegates activities to the team
  • Ensures that all up selling opportunities are maximized within the department
  • Directs the setting up of the restaurant, ensuring all necessary work is completed prior to the commencement of service
  • Ensures that the restaurant’s operational budgets are strictly adhered to, all costs are controlled, and any expenditure approved
  • Is aware of all relevant suppliers and their products and orders accordingly as and when necessary due to business demand
  • Prepares department budgets or re-forecasts, as requested by the General Manager
  • Ensures that all department staff work hygienically and productively
  • Ensures that all restaurant personnel strictly adhere to manufacturer’s instructions of use of all machinery and equipment
  • Ensures that all restaurant equipment is maintained to operating specifications and completes weekly maintenance lists where necessary
  • Manages the completion of all administrative documentation including requisitions and internal transfers relevant to the department’s accountability
  • Has a detailed knowledge of department brand standards and is able to explain the standards to the team
  • Creates and implements sales promotions and staff incentives, strictly requiring the authorization of the General Manager
  • Cleans tables and removes dishes after the customer leaves, or as needed
  • Carries loads of soiled dirty dishes to the dishwasher to be cleaned
  • Ensures availability of clean dishes, flatware, glasses, straws, napkins, and other dining materials
  • Resets tables when customer leaves for next customer party
  • Is able to remain focused and on-task
  • Sweeps and mops floors, even in the event that items are broken or spilledQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience:
  • A minimum of 2 years of experience in management
  • At least 1 month’s experience in a similar capacity
  • Knowledge of MS Office, Rest. 365 preferably
  • Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reportsPhysical Ability:
  • Be able to reach, bend, stoop and frequently lift up to 50 pounds
  • Must be able to stand, walk, stoop, bend and kneel
  • Be able to work in a standing position for long periods of time (up to 10 hours)
  • Specific vision abilities that this job may require include close, distance, color, and peripheral vision, depth perception, and ability to adjust focusCompetencies:
  • Interpersonal Skills
  • Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things
  • Leadership Skills – Exhibits excellent critical thinking and decision-making skills; Displays ability to have a highly motivated and energetic personality; Displays ability to take the initiative and exhibit flexibility; Motivates employees to work as a team to ensure that food and service meet appropriate standards.
  • Customer Service Skills – Shows excellent guest service skills; Deals effectively with all business contacts; Always maintains a professional appearance and demeanor
  • Oral Communication
  • Ability to read, speak and interpret documents in clear English. Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions
  • Written Communication
  • Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information
  • Organizational Support
  • Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity
  • Planning/Organizing
  • Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans; Handles the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems
  • Professionalism
  • Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments
  • Dependability
  • Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management, Other, and Other
  • Industries

    Non-profit Organizations, Strategic Management Services, and Writing and Editing

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