Restaurant Host Job at Omni Hotels & Resorts in Broomfield

Restaurant Host

Location: Interlocken Resort, US-CO-Broomfield

Job Details

Omni Hotels & Resorts is seeking a Hotel Restaurant Host for the Interlocken Hotel. Omni Interlocken Hotel is a Four-Diamond resort offering a dynamic work environment, comprehensive training and mentoring, and a culture of respect, gratitude and empowerment. AM & PM shifts are available.

Role Overview

The Restaurant Host will work closely with the Food & Beverage Manager and Food & Beverage Leaders to greet and assist guests, ensuring high levels of guest satisfaction. The role requires greeting guests in a friendly and courteous manner and seating them according to Omni Standards.

Responsibilities

• Answer phone calls.
• Seating guests.
• Control heavy volume at Restaurant entrance.
• Assist with Restaurant in Room or Restaurant to Go orders as needed.
• Assist the team with the cleanliness of the restaurant when needed.
• Assist with side work - rolling silverware, restocking, wiping down menus, wiping down high chairs, and any additional tasks from leadership.
• Knowledge of hotel property to best assist our guests.
• Warm hospitality greeting with all guests.
• Attend to and anticipate guests' needs.
• Familiarization with menu.
• Knowledge of daily specials.
• Assist with delivery of hotel amenities.

Qualifications

• Open Table knowledge preferred.
• Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items.
• Developed customer service skills with refined phone etiquette.
• Professional appearance, high energy and the ability to naturally engage with guests.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment.
• Move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Requires frequent bending, reaching overhead and twisting.
• Stand or walk for an extended period or for an entire work shift.
• Must be able to work a variety of shifts, including afternoons and evenings, both Saturday and Sundays and holidays.
• Current ServSafe Food Handlers Certifications are required before your first shift.
• Must be 18 years old or older.

Equal Opportunity

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.