Restaurant Manager Job at Oneida Nation Enterprises in Town of Verona

As Restaurant Manager responsibilities will consist of oversight and management of all daily restaurant operations including overseeing and maintaining standards for guest experience, executing service, employee training and retention, food and beverage quality, and cleanliness of the restaurant. This position will require leadership skills necessary to successfully operate a high volume, casual dining restaurant. Must be able to demonstrate extensive knowledge in beer selection and ensure the craft beers list is in keeping with the menu and recent trends. Must be dynamic and hospitality driven.

Duties & Responsibilities :

• Maintains working knowledge of F&B Operation’s internal functions, controls and software updates and takes the initiative to convey pertinent information to employees regarding policy changes.
• Ensures efficiency and accurate performance standards are met by maintaining communication with all work areas to verify paperwork and inventory controls.
• Consistently demonstrates outstanding guest service skills and always identifies repeat guests.
• Takes responsibility for making sure employees are trained/developed in F&B Operations and monitors business flow to develop efficient training, break and shift schedules.
• Is always available to assist F&B employees at designated outlet locations as needed.
• Monitors recruitment needs and interviews prospective employment candidates. Makes informed selections while ensuring Human Resources and the Operations Manager are consulted appropriately.
• Demonstrates responsibility for overseeing, monitoring and delegating the F&B operation at the assigned outlet; cleanliness, lighting, music levels, repairs, etc.
• Understands and maintains the highest quality of food and service level functions within the outlet.
• Knowledge and understanding in regards to implementation of a full service alcoholic beverage operation.
• Always maintains knowledge regarding menu and preparation in a multi-concept restaurant.
• Ensures that the staff provides timely and accurate table service of made-to-order items.
• Is detailed in cleanliness, service steps and table maintenance; salad bar, food stations and presentation of clean utensils, floors and equipment.

Minimum Qualifications :

• High School diploma or GED equivalent required. College degree or some level of secondary education preferred.
• 5 years previous management/supervisory experience in a multi-concept restaurant or in an ethnically diverse culinary environment.
• Previous F&B experience required, including handling and understanding the preparation and service of alcoholic beverages.
• Above average verbal and written communication skills required.
• Must possess computer skills with knowledge of Microsoft Office.
• Must possess outstanding guest service skills.
• Previous money handling experience with basic math skills required.
• Ability to organize/prioritize and complete multiple tasks simultaneously.
• Ability to make decisions in a fast-paced environment and accommodate a flexible work schedule.