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Casa Bonita

Restaurant Manager Job at Casa Bonita in Lakewood

Casa Bonita, Lakewood, CO, United States

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This range is provided by Casa Bonita. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $85,000.00/yr

Casa Bonita Overview:

For 51 years, Casa Bonita has been synonymous with families, fanfare, and fun. Restored to its former glory in 2023, Casa transports guests back to a childlike oasis that is both mysterious and captivating, with an unforgettable dining and entertainment experience that includes live music, shows, games and memories that will last a lifetime. Our team members have a shared passion for being a part of the Casa legacy and are eager to work together to define this exciting new chapter in our history.

Casa Bonita Overview:

For 51 years, Casa Bonita has been synonymous with families, fanfare, and fun. Restored to its former glory in 2023, Casa transports guests back to a childlike oasis that is both mysterious and captivating, with an unforgettable dining and entertainment experience that includes live music, shows, games and memories that will last a lifetime. Our team members have a shared passion for being a part of the Casa legacy and are eager to work together to define this exciting new chapter in our history.

Compensation Range:

$75,000.00-$85,000.00/Year

Why Join Our Team:

Great earning potential

Affordable medical insurance available

Employer-sponsored dental and vision

Paid vacation and sick time

Exclusive employee discounts at our Mercado store

Career growth opportunities

Employee family meal

What You’ll Do:

At Casa Bonita, every team member plays a vital role in creating memorable dining and entertainment experiences for our guests. The Front of House Manager oversees daily restaurant operations to ensure exceptional service throughout the dining and bar experience. This role rotates through key Areas of Responsibility to deliver a seamless and memorable guest experience.

Responsibilities:

Welcome and engage with all guests to create a memorable experience

Leadership, Coaching & Engagement: Manage and support the Mercado team through supervision, coaching, and AOR ownership to drive engagement, service excellence, and continuous improvement

Key Performance Metrics: Monitor key performance metrics, including guest satisfaction scores, service times, and operational efficiency, to identify areas for continuous improvement

Scheduling & Team Productivity: Create effective schedules that support team productivity

Communication & Shift Coordination: Provide timely and accurate updates with the team, including daily shift announcements and company communications

Guest Issue Resolution: Assist staff in resolving guest issues by offering complimentary items and processing voids as needed

Guest Support & Operational Coverage: Support staff in resolving guest issues and assist in Mercado operations, such as a Table Captain, Guest Services Captain, Table Attendant, Table Assistant, and Guest Services Attendant, as needed to ensure smooth service delivery

Ad hoc duties: Perform other duties or tasks as assigned by the Executive Leadership based on business needs

Qualifications/Skills:

Bachelor’s degree in hospitality management or business, or related field

Minimum Of 3 Years Of Restaurant Management Experience

Proficient in POS systems and basic computer skills

Strong leadership and team management skills

Able to motivate and manage a team

Strong interpersonal and communication skills

Able to proactively identify and resolve issues, using strong conflict resolution skills to support exceptional service and a positive guest experience

Able to communicate effectively in English

Must have reliable form of transportation and be able to work flexible shifts, inclusive of weekends, days, late nights, and holidays

Preferred:

Bilingual in Spanish

ServSafe Food Handler and/or ServSafe Alcohol certification

CPR or basic first aid

Physical & Environmental Demands:

Able to lift and carry up to 50 pounds

Must be able to walk at least 10,000 steps per shift, including stairs, inclines, and declines

Able to pivot, transition between seated and standing positions, kneel, stoop, and lift throughout shifts

Able to use manual dexterity, gross motor skills, and fine motor skills

Computer use with frequent typing and mouse activity, requiring hand-eye coordination and visual focus, with periodic breaks to reduce fatigue

Able to use headsets, dual monitors, or other ergonomic office tools for comfort and efficiency

Able to distinguish colors and see both up close and at a distance

Able to work in confined spaces

Comfortable working in loud, distracting environments

Able to multitask and work efficiently with speed, accuracy, and composure in a fast-paced, high-volume restaurant and entertainment venue

Benefits:

Casa Bonita also offers a benefits package that includes medical, dental, and vision insurance for full-time employees.

To apply for this role, please click on the “apply for this position” button below.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing
  • Industries

    Restaurants

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