Restaurant Supervisor Job at Olympia Hospitality in Swarthmore

Overview

Restaurant Supervisor at Olympia Hospitality. Base pay range: $22.00/hr - $22.00/hr. The actual pay will be based on your skills and experience — talk with your recruiter to learn more.

We’re more than just a team — we’re a community dedicated to making a difference every day. Olympia Hospitality aims to create a fun, supportive environment where growth never stops and success is celebrated together, guided by values of continuous improvement, accountability, concern for others, and trust.

Responsibilities

• Lead, supervise, and mentor front-of-house staff (servers, hosts/hostesses, bartenders, bussers), providing training, guidance, and feedback to foster skill development, teamwork, and professional growth.
• Coordinate work schedules, assignments, and priorities for front-of-house team members to meet operational needs and guest demand.
• Conduct pre-shift meetings to communicate service objectives, menu updates, promotions, and other relevant information; motivate staff to deliver exceptional service.
• Ensure guests receive prompt, courteous, and personalized service; respond to inquiries and concerns to exceed expectations.
• Monitor dining room activity and guest feedback; address issues with empathy and professionalism and ensure timely follow-up and resolution.
• Foster a positive, welcoming atmosphere by engaging with guests during their dining experience and maintaining open communication.
• Ensure adherence to service standards, operating procedures, and safety/sanitation regulations; address deviations promptly.
• Conduct regular inspections of the dining room, bar, and restrooms to ensure cleanliness and maintenance; take corrective action as needed.
• Monitor food and beverage quality, presentation, and portioning; collaborate with kitchen and bar to maintain consistency and excellence.
• Monitor sales performance, guest counts, and average checks; identify opportunities for upselling and promotions to maximize revenue.
• Collaborate with the management team to implement strategies to increase sales and enhance the guest experience (menu enhancements, promotions, marketing initiatives).

Qualifications

• Minimum of 2 years of supervisor experience; AM & PM shifts; must be available to work evenings, weekends, and holidays.
• Server experience; supervisory experience preferred; must be of legal age to serve alcohol; high school diploma and/or equivalent work experience.

Benefits and Well-being

• Health Coverage: Olympia Hospitality contributes up to 80% toward individual health plans; dental and vision insurance; FSA and HSA options.
• 401K: Discretionary yearly match to help build your financial future.
• Life and Disability: Paid group term life insurance for select positions; 50% shared cost short-term disability; option to purchase additional life insurance.
• Time for You: Robust PTO plan and 7 paid holidays; earned wage access program for quick paycheck access.
• Support: Employee Assistance Program (EAP), sober support network, recovery-friendly workplace commitment.
• Perks: Exclusive hotel travel discounts as a team member; additional location-based benefits may apply.

Employment details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management
• Industries: Hospitality

We’re an equal opportunity employer committed to providing employment opportunities to qualified applicants regardless of race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status, or any other factor protected by law.