Restaurant Server Job at Hospitality Online in Grand Rapids

Overview

We are hiring Servers! We are looking for people that have a passion to serve others. Working at our food service outlets means you are often the first or last greeting our guests receive. A friendly smile and cheerful customer service attitude set the tone for guests to enjoy their day. Your role is key to the overall guest experience. If you enjoy engaging with others and have a winning personality and high sense of responsibility, this role is perfect for you. Concord Hospitality values and treats everyone with respect.

Responsibilities

• Maintains a calm demeanor during periods of high volume or unusual events
• Make decisions and solve problems in the interest of 100% guest satisfaction
• Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
• Maintains a clean and organized workspace
• Maintains regular and punctual attendance
• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, short-term/long-term disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training and development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN. Our associates say it best with our national company cheer heard throughout North America — We Are Concord! We support diversity and inclusion through our mission to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Hospitality Online