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W3Global

W3Global is hiring: Dock & Garage Door Service Technician - Union in BLOOMINGTON

W3Global, BLOOMINGTON, MN, United States

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Description

Employment Type: Full-Time Union

Location: Bloomington, MN

Compensation: good pay rate, depending on experience; Company Vehicle

Benefits Offered through Union: Healthcare, Pension, Training, etc.

Summary

A Dock & Garage Door Service Technician and Loading Dock Leveler is responsible for the installation, maintenance, repair, and inspection of loading dock equipment, dock levelers, dock doors, and related systems. The technician ensures the proper functioning, safety, and reliability of equipment used in industrial, commercial, or warehouse environments. This role is essential for maintaining the efficiency and safety of loading dock operations. The ideal candidate is a proactive, safety-conscious technician with a strong technical background and excellent customer service skills. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties & Responsibilities

Installation and Setup

  • Install new loading dock levelers, dock doors, seals, bumpers, and related components.
  • Assemble and secure mechanical and electrical components following blueprints, schematics, and technical manuals.
  • Test installed equipment to ensure proper operation and safety compliance.
  • Maintenance and Repair
  • Perform routine maintenance on dock equipment to prevent breakdowns, including lubrication, adjustments, and part replacements.
  • Diagnose and troubleshoot mechanical, hydraulic, and electrical issues with dock levelers and dock doors.
  • Repair or replace worn-out or damaged components, including springs, cables, rollers, electrical components and motors.
  • Inspection and Safety Compliance
  • Conduct safety inspections to ensure dock equipment meets local, state, and federal regulations.
  • Identify potential safety hazards and recommend corrective actions to prevent injuries or equipment failure.
  • Maintain accurate service logs and inspection reports.
  • Customer Service & Administrative Duties
  • Communicate effectively with clients to explain service needs, provide updates on work progress, and offer maintenance recommendations.
  • Provide on-site training to customers on the proper use and care of dock equipment.
  • Complete work orders, time logs, and inventory documentation accurately.
  • Ensure all tools, vehicles, and equipment are maintained in good working order.
  • The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation. company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

Competencies & Skills

  • Strong problem-solving and troubleshooting skills.
  • Excellent attention to detail and commitment to safety.
  • Effective communication and customer service abilities.
  • Ability to work independently and as part of a team.
  • Strong knowledge of mechanical, hydraulic, and electrical systems.
  • Ability to read and interpret blueprints, diagrams, and technical manuals.
  • Proficiency in using hand tools, power tools, and diagnostic equipment.
  • Must hold a currently valid driver's license.
  • Must have a current medical card or the ability to obtain before employment begins.
  • Must pass background and drug testing as required by federal and/or state department(s) of transportation regulations.
  • Experience & Certifications
  • 5 years of experience in dock equipment service, industrial mechanics, or a related field is preferred.
  • Certifications (Preferred):
  • Forklift certification
  • Scissor Lift Certification
  • Arc Welding
  • OSHA or other safety training certifications
  • Physical Requirements & Work Environment
  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • Ability to lift heavy equipment (up to 75 lbs.) and work in various physical positions (standing, bending, kneeling).
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Occasionally working in high, precarious places.
  • Comfortable working in varying environments, including outdoor and industrial settings.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Industries

    Staffing and Recruiting

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