Food Production/Service Assistant Job at Inside Higher Ed in Los Angeles

Overview

Under the Director of Culinary Services, the Production & Service Assistant prepares and serves hot and cold menu items for both stations and catering in a timely manner and according to established standards. Maintains cleanliness in work areas during shifts and at the end of the day, and helps foster positive customer relations. This position is represented for purposes of collective bargaining by Teamsters.

Job Duties

• Prepares cold food items and preps hot food items for regular service and catering, following department policies, practices, and standardized recipes. (Essential)
• Ensures that all items for the assigned station are prepped, rotated, and stocked. Takes responsibility for job duties and adapts positively to changing business needs. (Essential)
• Delivers the freshest and highest quality products while paying close attention to deadlines and timelines. (Essential)
• Provides exceptional customer service and interacts with customers in a gracious manner. (Essential)
• Maintains cleanliness and sanitation at the station(s) throughout the shift and ensures a thorough cleaning before leaving for the day, including cleaning ovens, deep fryers, char broilers, griddles, hood filters, woks, and food contact surfaces. Contributes to a safe work environment by following all food safety and sanitation guidelines and actively participates in maintaining an A health code rating with LA County Public Health. (Essential)
• Assists Chefs and Cooks with cooking or plating items to order in a timely manner when assigned to catering events or stations in the Marketplace, ensuring adherence to quality guidelines. (Essential)
• Supports safety of staff, guests, food, equipment, and the facility at all times; performs duties safely and helps identify and prevent hazards. Utilizes appropriate safety signs and equipment. (Essential)

Minimum Qualifications

• High school diploma or GED.
• Completion of some culinary courses and/or a combination of culinary knowledge and significant volume cooking experience.
• ServeSafe Certification (or equivalent food safety certification).
• Read, write, and speak English fluently.
• Knowledge of kitchen sanitation and safety procedures, with ability to maintain them.
• Knowledge of special diets and common food allergies; ability to service customers with these needs. Proficiency in Microsoft Office applications, Google drives/folders/forms or equivalent productivity tools.
• Detail-oriented and thorough; ability to anticipate and prevent problems and handle multiple tasks efficiently. Strong commitment to quality.
• Effective communication skills (verbal, written, electronic) and interpersonal abilities to collaborate with diverse constituencies.
• Commitment to justice, equity, inclusion & diversity.
• Ability to work in a high-volume, high-accountability, confidential environment with changing priorities; strong organizational, logistical, time management and planning skills.
• Ability to self-motivate, work independently, and provide leadership and training across functions and teams.

Preferred Qualifications

• Culinary Degree.
• Five years of experience in a high-volume cooking and catering operation.

Expected hiring range: The starting base hourly rate for this position is $18.58/hr. After 6 months, the base hourly rate increases to $18.87/hr, and after 12 months, the base hourly rate increases to $19.44/hr.