Assistant Manager, Retail & Production Job at Krispy Kreme Doughnuts in Virginia

Overview

Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

We are looking for Assistant Managers who want to inspire customer wonder. You will work in partnership with our General Managers to create a WOW experience for our A-Glazing customers. You will also provide overall support with shop operations, foster a culture of teamwork, develop staff members’ abilities and competencies, and meet and exceed the goals of the shop established for your location. We love to grow our peeps, so your long-term objective will be to develop your skills on your journey to becoming a General Manager here at Krispy Kreme.

Responsibilities

• Manage and build a team of customer-focused employees through coaching, measurement, and fostering teamwork.
• Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members.
• Maintain knowledge of products and current promotions.
• Assist with in-shop accounting functions, including cash handling, completing corporate financial and operational reporting, counting, and depositing revenues, and managing inventory control.
• Ensure equipment and resources are operational for team member use including production equipment, POS system, retail equipment, drive-thru, and processing equipment.
• Maintain a high level of shop sanitation and cleanliness.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed and loved.

Your Recipe for Success

• High school diploma or equivalent.
• Five (5) years of experience in a job involving food service or retail industry.
• Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
• At least 2 years of management experience.
• Must be 21 years of age or over.
• Valid driver’s license.
• Effective communication skills, both written and verbal.
• Travel Requirements: 0-10%
• Must be authorized to work in the US without sponsorship.

Physical Demands and Working Conditions

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Exposure to internal and external environmental conditions.
• Shop – fluctuating temperatures and noise levels.
• Exposure to known allergens including but not limited to nuts.
• Non-air-conditioned production.
• Noise of a production and/or processing area.

*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

Benefits

• Weekly Pay
• Career opportunities- we are growing!
• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Learn more at www.kkbenefits.com

Why Krispy Kreme?

At Krispy Kreme, we focus on:

Loving People:

• Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here (link not included).
• Belonging happens when every Krispy Kremer’s bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.

Loving Communities:

• Sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose shines through Acts of Joy and community fundraising initiatives.
• In the U.S., we donate unsold doughnuts to local food banks, partnering with Feeding America and Convoy of Hope to distribute donations nationwide.
• In 2022, Krispy Kreme helped community groups raise $40 million globally; in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.

Loving Planet:

• We are conducting a multi-year global GHG emissions assessment to establish an emissions baseline and will set goals for reductions.
• We are working on reducing food waste through donation efforts, animal feed, and composting programs.

Krispy Kreme is an Equal Opportunity Employer.

At Krispy Kreme, we value the diversity of ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual and strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of religion, gender identity or expression, sexual orientation, or disability.

About Krispy Kreme

Headquartered in Charlotte, N.C., Krispy Kreme is a global brand known for its Original Glazed doughnut. Krispy Kreme operates in more than 35 countries with a network of fresh doughnut shops, partnerships with leading retailers, and a growing Ecommerce and delivery business with more than 14,000 points of access. Our purpose is to touch and enhance lives through the joy that is Krispy Kreme, guided by our love for our people, communities, and the planet. Connect at www.KrispyKreme.com or on social media.