Firehouse Subs is hiring: Recruiting and Staffing Admin in Austin

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Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Health insurance
• Paid time off
• Vision insurance

Job Description

CTRG is seeking a highly organized and detail-oriented Recruiting & Staffing Admin to support our restaurant operations by managing the end-to-end hiring process. This role is ideal for someone with prior recruiting or hiring experience, particularly in the Quick Service Restaurant (QSR) industry, who thrives in a fast-paced environment and enjoys engaging with both applicants and restaurant managers.

Key Responsibilities

• Job Posting & Applicant Engagement
  
  • Post job openings on various job boards and hiring platforms.
  • Conduct initial outreach and screening of applicants.
  • Communicate professionally and promptly with candidates to schedule interviews.
  
  
• Interview Coordination & Onboarding
  • Coordinate interview schedules between applicants and restaurant managers.
  • Send and track onboarding paperwork and ensure timely completion.
  • Maintain accurate records of applicant progress and onboarding status.
  
  
• Restaurant Collaboration & Staffing Oversight
  • Spend time in restaurant locations to understand operational needs and required skill sets.
  • Build strong relationships with restaurant managers to align hiring with staffing goals.
  • Monitor and track headcount at each location to ensure staffing levels meet operational requirements.
  
  
• Administrative & Reporting Duties
  • Maintain organized records of job postings, applicant data, and onboarding documents.
  • Generate regular reports on staffing levels and hiring progress.
  • Ensure compliance with company hiring policies and procedures.
  
  

Qualifications

• Bilingual (English/Spanish) highly preferred.
• Prior experience in recruiting, hiring, or HR coordination.
• Experience in the Quick Service Restaurant industry is strongly preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Comfortable working in both office and restaurant environments.
• Proficient in scheduling tools and applicant tracking systems.

Work Environment

• Primarily office-based (Monday to Friday, 8 AM 5 PM).
• Occasional visits to restaurant locations for training, observation, and collaboration.

Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation.

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food
• Heartfelt Service, and
• Public Safety

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Human Resources

Industries

• Restaurants

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