InTown Suites, Inc is hiring: Housekeeping in Matthews

IND - Independence Blvd
Independence Blvd
12076 Stallings Commerce Dr.
Matthews, NC 28105, USA

Welcome to Intown Suites! We take pride in offering unmatched value and memorable experiences for our guests. We prioritize small gestures that make a big difference. That starts with our housekeepers! Come help make a difference and join a hardworking team with a diverse and inclusive culture. Enjoy flexible scheduling, friendly workplace environment, competitive health benefits, and career growth opportunities – all making your experience at Intown truly fulfilling!

Overview

Intown Suites is seeking a housekeeper to maintain guest rooms and common areas, ensure cleanliness and presentation, and provide excellent guest service in a fast-paced hotel environment.

Responsibilities

• Maintain guest room cleanliness, including cleaning bathrooms/kitchens, floors (vacuuming or washing), removing trash, and dusting/polishing furnishings.
• Maintain outside room appearance, including cleaning sliding doors, A/C grills, doors, windows, and removing trash from surrounding outside areas.
• Ensure all hotel areas meet company standards, even if a specific area is not assigned to you.
• Visually inspect guest rooms, public areas, and service areas for quality in cleanliness and presentation.
• Notify supervisor immediately of any safety or security violations or guest concerns.
• Operate housekeeping equipment and restock supplies to keep the cart ready.
• Notify head housekeeper or supervisor of room readiness.
• Maintain superior customer service when interacting with guests.

Skills and Experience

• Minimum 1 year of housekeeping experience with knowledge of standard operating procedures and techniques.
• High school diploma or equivalent preferred; any combination of education and experience that provides the required knowledge, skills and abilities will be considered.
• Onboarding support through easy-to-follow training programs and a supportive team.
• Benefits for Full-Time Employees: health, dental, vision, life and disability insurance; 401k with company match and PTO.
• Sundays off and no late shifts; full and part-time positions available.

Mental and Physical Demands

• Regularly lift and/or move up to 25 pounds and occasionally up to 50 pounds.
• Occasionally sit; climb or balance; and stoop, kneel, crouch or crawl.
• Specific vision abilities include close, distance, color, peripheral vision, depth perception, and ability to adjust focus.
• Indoor work with hard and carpeted surfaces; exposure to extreme weather conditions, cold and heat.

Disclaimer: The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Qualifications

• Education: Any combination of education, training or experience that provides the required knowledge, skills and abilities; high school diploma or equivalent preferred.
• Experience: Minimum 1 year of housekeeping experience.
• Licenses & Certifications: Not specified.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.