Housekeeping Job at VP MANAGEMENT LLC in Beckley

Job Description: Room Attendant

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Physical Requirements

• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

General Requirements

• Effective verbal and written communication skills with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Ability to listen, understand, and clarify concerns raised by employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
• Maximize productivity, identify problem areas, and assist in implementing solutions.
• Handle problems effectively, including anticipating, preventing, identifying, and solving issues as necessary.
• Understand and apply complex information, data, etc., from various sources to meet objectives.
• Cross-train in other hotel-related areas.
• Maintain confidentiality of information.
• Show initiative by anticipating guest or operational needs.
• Perform other duties as requested by management.
• Maintain a warm and friendly demeanor at all times.