Sonesta Hotels International Corporation in is hiring: Housekeeping Supervisor i

Overview

The Housekeeping Supervisor (HS) works with the Housekeeping Manager to assist in the supervision of the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. In addition to inspecting rooms and training room attendants, this position will perform cleaning duties in all areas of the hotel. The Housekeeping Supervisor is responsible for delivering clean rooms for occupancy that meet the brand's time, product and placement standards.

Job Description & Details

Position Title: Housekeeping Supervisor

Location: Sonesta Denver (Downtown)

Department: Housekeeping

Reports To: Housekeeping Manager/Executive Housekeeper

Type: Non-Exempt (Hourly)

Pay Range: $21.00 to $23.00 per hour, based on experience.

Application Deadline: September 28, 2025

Summary: The Housekeeping Supervisor assists in supervising the housekeeping and laundry operation, inspects rooms, trains room attendants, and performs cleaning duties to deliver clean rooms that meet brand standards.

Duties and Responsibilities

• Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.
• Partner with the Housekeeping Manager to recruit, develop, manage and monitor performance, and recommend disciplinary or other HR actions as needed.
• Inspect all assigned suites and public areas to ensure furnishings, guest suites, equipment, linens, and public areas are clean and in good repair to meet guest expectations.
• Advise employees of deficiencies and instruct on corrective action; provide retraining as needed.
• Assist with training of employees and ensure they have the tools and equipment needed to perform their duties.
• Assist with scheduling and room cleaning assignments to ensure proper coverage.
• May perform all housekeeping duties necessary, including cleaning guest suites and hotel public spaces, to ensure guest satisfaction and owner expectations.
• Partner with the Housekeeping Manager to inventory and maintain par levels for linen and room supplies.
• Monitor commercial laundry supplies and equipment to ensure they are sufficient and in working order.
• Manage procedures for lost and found items.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Ensure compliance with federal, state and local laws regarding health and safety services.
• Perform other duties as assigned.

Qualifications and Requirements

• High School Diploma or equivalent plus two years housekeeping experience including some supervisory training/experience preferred.
• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English; other languages beneficial.
• Reading and writing abilities are required to document tasks completed, order supplies, receive instructions, and read equipment manuals including safety information.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Experience with Microsoft Office preferred.
• Frequently standing, bending, climbing, kneeling, and moving about the facility.
• Regular use of commercial cleaning chemicals.
• Carrying, lifting or pulling items weighing up to 50 pounds.
• Must be able to work mornings, evenings, weekends, and holidays.

Additional Information

• Benefits include Medical, Dental and Vision Insurance; Health Savings Account with Company Match; 401(k) with Company Match; Paid Vacation and Sick Days; Sonesta Hotel Discounts; Educational Assistance; Paid Parental Leave; Company Paid Life Insurance; Short and Long-Term Disability; and other employee perks.
• Application Deadline: This job posting will be closed on September 28, 2025.

EEO Statement Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Note The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.