Sanibel Harbour Marriott Resort & Spa is hiring: Housekeeping Supervisor in Fort

Overview

Join to apply for the Housekeeping Supervisor role at Sanibel Harbour Marriott Resort & Spa.

Inspect guest rooms and public areas after being cleaned by Housekeeper to ensure quality standards. Work with the Assistant Director of Housekeeping in supervising the housekeeping staff and assist management with day-to-day operations. Establish standards and procedures for the work of housekeeping staff. Submit maintenance issues to Engineering & Management via work orders such as painting, repairs, furnishings, relocation of equipment, and reallocation of space. Enforce policies and procedures at all times. Ensure that quality services are rendered in meeting guest needs and that guest relations are enhanced. Schedule staff according to labor standards and forecast. Maintain room quality based on resort objectives. Monitor and maintain the level of cleanliness in rooms, storage areas, laundry, restrooms, and public areas. Compile and report the accurate status of guest rooms to the front office. Enforce standard procedures for the acceptance, security, and return of guest lost and found items. Notify supervisor of any suspicious people or problems such as missing room items, damage, pets, engineering problems, etc. Be properly attired in a clean uniform, proper footwear and wear a nametag at all times. Adhere to all housekeeping procedures and resort rules. Assist in inventories of linen, supplies, and equipment as needed. Lead training exercises and assist with onboarding and training of all new housekeeping staff. Attend department and resort meetings. Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Responsibilities

• Inspect guest rooms and public areas after cleaning to ensure quality standards.
• Supervise housekeeping staff with the Assistant Director of Housekeeping.
• Assist housekeeping management with day-to-day operations.
• Establish standards and procedures for housekeeping staff work.
• Submit maintenance issues to Engineering & Management via work orders (e.g., painting, repairs, furnishings, relocation of equipment, reallocation of space).
• Enforce policies and procedures at all times.
• Ensure quality services and enhanced guest relations.
• Schedule staff according to labor standards and forecast.
• Maintain room quality based on resort objectives; monitor cleanliness in rooms, storage areas, laundry, restrooms, and public areas.
• Compile and report the status of guest rooms to the front office.
• Enforce procedures for lost and found items; notify supervisor of issues.
• Maintain professional appearance with proper uniform, footwear, and nametag.
• Adhere to housekeeping procedures and resort rules.
• Assist with inventories of linen, supplies, and equipment.
• Lead training exercises; assist onboarding and training of new staff.
• Attend department and resort meetings.
• Other duties as assigned; may work in other areas of the hotel as needed.

Requirements

Physical Demands

• Frequently required to stand, walk, talk and hear.
• Occasionally required to sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; stand and walk long periods.
• Occasionally lift and/or move up to 50 pounds.

Communication

• Candidates must have work permit and proper paperwork to be employed in the USA.
• Excellent verbal and written skills required.
• Spanish and/or Creole language knowledge is a plus.
• Ability to present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to read, analyze, and interpret general business materials and regulations.

Computer Skills

• Ability to learn Property Management System (PMS).
• Ability to use Microsoft Office programs.

Benefits

• Competitive salary.
• Health, dental, and other insurance options.
• Vacation and sick/personal time off.
• Flexible spending accounts (medical and dependent care).
• Company-paid basic life insurance.
• Short-term and long-term disability.
• 401(k).
• Travel benefits.

About Sanibel Harbour Marriott Resort And Spa

Our resort is located on the Punta Rassa, an 85-acre peninsula on San Carlos Bay in Fort Myers, Florida. We are near Sanibel and Captiva Islands, offering beaches and attractions. Water sports and outdoor activities are abundant nearby, including natural trails, bike and kayak rentals. Enjoy spacious rooms and suites with balconies, views, and Wi-Fi. Savor cuisine in our hotel restaurants and explore our spa, fitness center, pools, and event spaces.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality

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