Property
Pyramid Global Hospitality welcomes you to join a company that puts people first. We are dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our People First culture is reflected in our approach to employee development, benefits, and our commitment to building meaningful relationships.
About Us
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. We are committed to ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality provides a supportive and collaborative work environment that encourages growth and success, across more than 230 properties worldwide. Join our team and experience the benefits of working for a company that values its employees and is committed to delivering exceptional guest experiences.
Check out this video for more information on our great company: video
Location Description
Join the Margaritaville Lake Resort, Lake Conroe | Houston, part of Pyramid Global Hospitality, and enjoy work-life effectiveness through practices, policies, and programs designed to help you succeed at work and at home. Here are some of the benefits we offer:
- Full-time employees have access to medical and dental insurance
- Pyramid Global Learning (online webinars and self-study courses)
- 401K match
- Company-wide hotel room discounts
- Paid Time Off
- Employee Assistance Program
- Employee family events
- Partnerships and discounts with major retailers
- Many more; inquire for details
Join Margaritaville Lake Resort, Lake Conroe | Houston and love where you work. It is the first Margaritaville in Texas and is the only lake resort on Lake Conroe in Montgomery, Texas.
Overview
Inspired by the island lifestyle of Jimmy Buffett, Margaritaville Lake Resort, Lake Conroe | Houston is a destination resort and entertainment complex on the shores of Lake Conroe, Texas. We offer an engaging employment experience focused on creating fun and escapism for our guests.
Margaritaville Lake Resort, Lake Conroe | Houston features 303 all-suite accommodations, extensive water and recreational activities including a three-acre waterpark and 80-boat slip marina, 72,000 square feet of conference and meeting facilities, five Margaritaville restaurant concepts, a full-service spa, tennis and pickleball courts, and an 18-hole waterfront golf course.
Position: Housekeeping Manager
The Housekeeping Manager performs inspection duties in accordance with company standards to ensure satisfactory performance. Duties include:
- Follow the instructions of the Rooms Director and/or the Operations Manager to maintain company standards of cleanliness throughout the rooms department.
- Supervise the section housekeepers and housekeeping aides (housepersons).
- Relay information concerning room status to the housekeeping office and front desk.
Other essential duties and responsibilities include the following (additional duties may be assigned):
- Assign work to Housekeeping staff and train staff in housekeeping duties.
- Address guest complaints regarding housekeeping service or equipment.
- Report need for room repairs to the housekeeper.
- Inspect carpets, drapes, and furniture for stains, damage, or wear.
- Check and count linens and supplies and communicate needs to housekeeping.
- Record inspection results and inform Housekeeping staff of inadequacies.
- Verify staffing is appropriate for business levels.
- Operate the property management system.
- Handle lost and found inquiries and related procedures.
- Check vacant, expected departure, and discrepant rooms.
- Issue and inventory keys.
- Communicate with appropriate departments when necessary.
- Conduct pre-shift meetings.
- Clean rooms and assist in laundry when necessary.
- Inspect linen closets and storage areas.
Supervisory Responsibilities: Directly supervises hourly employees in the Housekeeping Department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include assisting with interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
Qualifications
Education and/or Experience: College degree preferred. At least two years of housekeeping experience and three years of supervisory experience, or an equivalent combination of education and experience.
Language Skills: Must be able to communicate clearly with guests, customers, supervisors, and fellow employees in both English and Spanish.
Reasoning Ability: Must be able to analyze routine data to make appropriate judgments regarding the process of inspecting/cleaning guest rooms and supervisory duties.
Physical Demands: Must be able to push/pull/lift up to 50 pounds. Requires walking, standing, bending, and manual dexterity.
Hours: Due to the seasonal nature of the hospitality industry and 24/7 guest services, employees may work rotating shifts, night shifts, and/or overtime. Hours may be reduced depending on the season.