Hyatt
Overview
Join to apply for the Housekeeping Supervisor role at Hyatt.
Opportunity: Housekeeping Supervisor. Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.
Your Growth Path
Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager
Your Focus
- Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and HHM core values.
- Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees).
- Train staff to clean rooms efficiently according to established standards or partner with external vendors to ensure staff is trained properly.
- Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
- Issue cleaning supplies and equipment to associates.
- On occasion, clean rooms or assist staff with cleaning rooms.
- Address associate performance and behavior concerns by direct intervention with HHM associates or through vendors.
- Supervise laundry employees, if applicable.
- Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Assist in the breakfast area as needed.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Qualifications
- High School diploma preferred.
- Previous housekeeping experience or equivalent training required.
- Previous supervisory responsibility preferred.
Benefits And Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays, and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Note: This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.