Spire Hospitality is hiring: Housekeeping Manager in Village of Lake Placid

Overview

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package including early pay or earned wage access to get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, short- and long-term disability, paid time off, wellness programs, hotel discounts, and more.

Responsibilities

This role is dedicated to delivering exceptional Guest Services as part of our Housekeeping team, ensuring the hotel's appearance and cleanliness. As the Housekeeping Manager, your primary responsibility is to guarantee guest satisfaction by creating an inviting and comfortable atmosphere that makes guests feel at home from the moment they enter their room. You will foster a sense of well-being and revitalization for our guests. You will lead, inspire, and empower your team to reach their full potential, equipping them with the tools and opportunities to excel, drive excellence, and foster repeat business in their hospitality careers.

Essential Job Functions:

• Deliver best-in-class service to our guests and team members with engagement and thoughtfulness
• Promptly address guest concerns and requests to ensure their satisfaction
• Assist with reviewing and sharing guest comments and scorecard results with team members to celebrate achievements
• Lead and manage all housekeeping operations, conduct meetings, assign cleaning tasks, implement inspections for rooms and public areas, and ensure compliance with company policies and service standards
• Support the training of new team members while fostering strong, collaborative relationships within the Housekeeping department
• Oversee inventories of amenities, chemicals, and supplies, ensuring timely reordering to maintain seamless operations

Wage: $65,000-$70,000 annually

Physical Demands

• Ability to grasp, lift, carry, or otherwise move materials weighing up to 50lbs
• Ability to work much of the shift standing/moving throughout the building, bending, stooping, and reaching

Qualifications

Education:

* High school diploma or its equivalent

Experience:

• 2 years experience in hotel housekeeping management or related professional area preferred
• Confident utilizing MS Outlook, Word, and Excel
• Previous experience with hotel PMS systems a plus
• OSHA certification or equivalent knowledge of OSHA regulations

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.