Housekeeping Officer Job at Niseko Tourism in Friendly

At Setsu Niseko, we are hiring a Housekeeping Officer to support day-to-day housekeeping coordination and ensure exceptional hospitality for owners and guests. Please note: actual cleaning tasks are performed by an external cleaning company. This role focuses on room inspections, inventory management, and maintaining high cleanliness standards through supervision and support.

• Conduct room inspections for arrivals and showrooms
• Perform damage checks and report issues after guest check-outs
• Respond to guest requests, including delivery of amenities and towels
• Check inventory levels of linens and amenities and report shortages
• Update and maintain the daily cleaning and inspection report
• Organize and store housekeeping supplies upon delivery
• Ensure housekeeping carts are clean, well-stocked, and properly organized

About you

Qualifications:

• Previous housekeeping or hotel operations experience preferred
• Visa status permitting work in Japan (Visa sponsorship available for the right candidate)
• Valid driver’s license in Japan or international driving permit (preferred)

Competencies or skills

• Physically fit and comfortable with active work
• Strong attention to detail and cleanliness
• Fluent in Japanese; conversational English is a plus

Offer

¥230,000–¥280,000 per month + annual discretionary bonus

Additional benefits include:

• Life & Comfort
• Staff accommodation in central Hirafu (from ¥800/night)
• Free winter shuttle between staff housing, hotel, and Kutchan
• Lunch discounts at partner venues
• Winter heating allowance (¥10,000/month – previously offered)

Culture & Community

• Annual company event
• Friendly, international team atmosphere
• Free coffee and tea in staff break room

Work Hard, Play Hard

• Season lift pass for Grand Hirafu & Hanazono (valued over ¥100,000) provided for you and your family
• Hanazono perks year-round — enjoy staff discounts on winter ski lessons, gear rentals, and retail, plus green season activities like rafting, ziplines, golf, and more. Family and friends also receive special discounts.

Time to Rest & Recharge

• Paid time off: 10 days after 6 months, rest follows according to labor laws
• Birthday leave: 1 day off during your birthday month
• Marriage benefit: 5 days of paid honeymoon leave and a celebration cash bonus
• Holiday recovery: Work a national holiday during peak winter? You can take that day off later in the year
• Seasonal flexibility: Many team members take extended vacations during the green (summer) season
• Special leave for life events (e.g., childbirth, family loss, child’s wedding, etc.)

Start Fresh, On Us

• Relocation support up to ¥200,000 (outside Hokkaido) or ¥100,000 (within Hokkaido)

Additional Support & Security

• Commuting allowance (¥20/km from 2km+, up to ¥45,000/month)
• Annual health checkup and flu vaccination
• Full social insurance: health, pension, employment, and accident coverage
• Retirement plan (after 10 years of service)

For company reference, please see our websites :

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