Hyatt Hotels Corporation is hiring: Housekeeping Supervisor in San Diego

Overview

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"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means."

HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 room, all-suite properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a fitness center and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT house properties are located in urban, airport and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignment.

The Housekeeping Supervisor is responsible for Supervisory duties in the Housekeeping department. This includes inspecting guest suites, overseeing laundry operations, counseling employees, resolving guest complaints, general office duties, etc.

Welcome you to our new house, HYATT house!

The World is our Housekeeper — pursue excellence with us.

Responsibilities

• Perform supervisory duties in the Housekeeping department.
• Inspect guest suites to ensure cleanliness and readiness.
• Oversee laundry operations and ensure proper equipment use and sanitation.
• Counsel and coach employees; provide feedback and support to improve performance.
• Resolve guest complaints in a timely and courteous manner.
• Handle general office duties as needed.

Qualifications

• Minimum of 1-year hotel experience, preferably in housekeeping
• Basic computer skills
• Prior supervisory experience is preferred