Housekeeping Manager Job at Stein Eriksen Lodge in Park City

Overview

Stein Eriksen Lodge is an authentic European lodge nestled mid-mountain at the acclaimed Deer Valley Resort in Park City, Utah. Named after Norwegian Olympic Gold Medal skier Stein Eriksen, the Lodge is known as a premiere year-round destination.

Why work for the best?

The Stein Collection creates legendary experiences for our team members, guests, and owners at all four of our properties: Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences. The longest running Forbes five-star rated property in Utah, we provide luxury accommodations and memorable stays to our Park City visitors year-round. We believe that our goals are realized through commitment to our team members, where every person is a valuable asset and key ingredient to success.

Responsibilities

• Maintains a smooth housekeeping operation and represents the department in absence of the Director of Housekeeping. Supervises, trains, and assists as needed: turndown attendants, lobby and house staff.
• Assure all staff maintain quality standards in all areas.
• Check work and document work habits of assigned staff.
• Ensure all safety procedures are followed.
• Ensure guest and owner requests receive highest priority.
• Conduct daily line-ups.
• Assure the timely completion of guest rooms daily.
• Updating room status at the end of the shift.
• Assist with the monthly inventory.
• Reviewing daily labor and assist in maintaining the budget.
• Inspect guest rooms daily to assure compliance with FORBES standards.
• Prepare daily and turndown assignments in the absence of the Director of Housekeeping.
• Enter work orders into the system.
• Logging lost and found items into the system.
• Assist with the ordering of supplies.
• Complete team member reviews as assigned.
• Performing disciplinary action and coaching as needed.
• Follow up with guest/owner concerns.
• Maintain effective communication with managers and front desk team.
• Attend meetings as scheduled.

Education, Experience, and Skills Preferred

• High School diploma or equivalent.
• College level courses or related job experience.
• Three - Five years in hotel front or back of house.

Stein Collection offers

• Great benefits including choice of health insurance plans, dental, vision, short- and long-term disability and life insurance, matching 401K, and more
• Competitive wages and bonus plans to recognize your dedication and service with us
• Paid training time and programs
• Chef prepared meals daily in our cafeteria, at no cost to you
• On site heated garage for employee parking -a great perk in winter!
• Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
• Flexible schedules and time off policies to accommodate family, school, and other activities
• Weekly raffles for tickets to events such as the Utah Jazz, Utah Mammoth, Real SL, and Salt Lake Bees
• Monthly team member appreciation events and recognition programs
• Hotel room, spa, dining, shopping, ski/snowboard rental discounts available

We pride ourselves on being an EEO. We are committed to hiring a diverse workforce.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.