Housekeeping Attendant Job at The Bay Club Company in Walnut Creek

Overview

Housekeeping Attendant at The Bay Club Company. This position is responsible for maintaining Club cleanliness and providing the highest level of member service. Associates are responsible for providing exceptional customer service and hospitality to all members and guests, and consistently demonstrate a positive and professional attitude.

General Summary

This position maintains Club cleanliness and provides exceptional customer service and hospitality to members and guests, while upholding the Bay Club culture and values.

Primary Job Functions

• Detail cleaning and preventive maintenance: restocking towel shelves, emptying and wiping down trash cans, disinfecting and cleaning toilets and showers, cleaning vanity mirrors and top lights, vacuuming carpets, mopping floors, and dry mopping wet areas
• Restock vanity supplies and replenish inventory and janitorial products
• Maintain a clean, safe work environment
• Greet members and guests throughout the property
• Understand and anticipate the needs of members; listen carefully and follow through; provide exceptional customer service
• Communicate timely and follow up as appropriate
• Active participation in events, programs, meetings and training
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response
• Schedule varies and may require weekend and holiday hours, days and evenings

Qualifications

MINIMUM QUALIFICATIONS

• Minimum two (2) years of housekeeping or janitorial experience
• Professional, friendly manner and excellent customer service attitude and abilities
• Strong verbal communication and conflict resolution skills
• Enthusiastic, responsible, and dependable team player
• Self-motivated, takes initiative, anticipates the needs of others and willing to acquire new skills
• Well organized and detail oriented
• Detail-oriented and high cleanliness standards

Skills & Knowledge

• Ability to read/understand, analyze, and interpret general training manuals, professional journals, or technical procedures; ability to effectively present information and respond to questions from members, managers, associates, and the general public
• Ability to identify problems, collect data, establish facts, and draw valid conclusions; ability to interpret a variety of technical instructions and deal with several abstract and concrete variables

Experience

• Minimum two (2) years of housekeeping or janitorial experience
• Professional, friendly manner and excellent customer service attitude and abilities
• Strong verbal communication and conflict resolution skills
• Enthusiastic, responsible, and dependable team player
• Self-motivated, takes initiative, anticipates the needs of others and willing to acquire new skills
• Well organized and detail oriented
• Detail-oriented and high cleanliness standards

Working Conditions / Physical Requirements

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Associate is regularly required to sit; stand; use hands and fingers, handle or feel; reach with hands and arms; and talk and hear. The Associate is occasionally required to walk; stoop, kneel, crouch, or crawl; and taste or smell. The Associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, and ability to adjust focus. The noise level in the work environment is usually moderate.

The language skills, reasoning ability, and other requirements described are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Hospitality

Compensation

Estimated Base Pay Range
$16.50 - $23.00 / hour

Benefits

• Club Membership
• Competitive Compensation
• Discounts on club services and amenities
• Continuing Education
• Community Involvement
• Paid Time off*
• Health Insurance*
• Offered to Full-Time associates. Full-Time status eligibility starting at 20 average hours of work per week.

Additional County Ordinances

LA County: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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