Omni Hotels & Resorts is hiring: Housekeeping Office Coordinator in Asheville

Overview

Housekeeping Office Coordinator

Location: US-NC-Asheville

Job Details

Requisition ID: 2025-127096

Category: Housekeeping

Number of Openings: 1

Employer

Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm. The property features sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award-winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, and the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment. If you are a friendly, motivated person with a passion to serve others, Omni Grove Park Inn & Spa may be your perfect match.

Job Description

Coordinate the work assignments for housekeeping staff including, but not limited to, room attendants, housemen, lobby and turndown attendants, each day; respond to guest and associate calls and dispatch work tickets appropriately. Responsible for day-to-day office operations for the housekeeping department. Swing shift: 2 days 1st shift and 3 days 2nd shift.

Responsibilities

• Open and close Housekeeping Department daily.
• Maintain Lost and Found records.
• Dispatch all calls to appropriate discipline.
• Communicate effectively with all departments, including engineering.
• Update Synergy request.
• Respond to all phone calls/requests from guests and other departments.
• Monitor computer system.
• Maintain clear and efficient communication with the Front Desk.
• Maintain cleanliness and organization in department.
• Walk the floors and inspect guest rooms.

Qualifications

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must possess computer skills.

Equal Employment Opportunity

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP\'s Pay Transparency Nondiscrimination policy statement.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.