Retail Shop Shift Supervisor - 160 - North Wales (North Wales, PA) Job at Krispy

Overview

Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. We are seeking Shift Supervisors who want to master their craft. In this role you are responsible for ensuring that all operations run smoothly and efficiently to create a WOW experience for our A-Glazing customers. You will oversee an assigned shift and work in partnership with the shop leadership team for overall shop support where needed. You will work to improve yourself through experience and learning that will provide additional growth opportunities here at Krispy Kreme.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead a high-performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed and loved.

Qualifications

• Two years of relevant experience
• 1 year of experience supervising a team
• Strong problem-solving skills
• Effective communication skills, both written and verbal
• Commitment to nurturing an equitable, unbiased culture where team members are empowered to showcase their originality
• Must be 18 years of age or older
• Travel Requirements: 0-10%
• Must be authorized to work in the US without sponsorship

PHYSICAL DEMANDS AND WORKING CONDITIONS

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Exposure to internal and external environmental conditions
• Shop - fluctuating temperatures and noise levels
• Exposure to known allergens including but not limited to nuts
• Noise of a production and/or processing area
• Non-air-conditioned production

*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

Benefits

• Weekly Pay
• Career opportunities - we are growing
• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Learn more at www.kkbenefits.com

Why Krispy Kreme?

At Krispy Kreme, we focus on:

Loving People

• Our global culture is defined by our Leadership Mix, a dozen behaviors that guide how we work with one another across the world and give back to our communities. Check out our leadership mix here.
• Belonging happens when every Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.

Loving Communities

• Sharing joy is at the center of everything we do, and we strive to inspire this in our communities through Acts of Joy and community fundraising initiatives.
• In the U.S., we donate unsold doughnuts to local food banks in partnership with Feeding America and Convoy of Hope to distribute donations through diverse programs.
• In 2022, we helped community groups raise $40 million globally; in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.

Loving Planet

• We are conducting a multi-year global GHG emissions assessment to establish an emissions baseline and set reduction goals.
• We are reducing food waste through donation efforts, animal feed, and composting programs.

Krispy Kreme is an Equal Opportunity Employer:

We value the diverse ingredients of ethnicity, national origin, race, age, sex, gender, intersex, veteran status, religion, gender identity and expression, sexual orientation, or disability. We strive for an inclusive culture that allows each team member to bring their bold authentic self to work.

About Krispy Kreme

Headquartered in Charlotte, N.C., Krispy Kreme operates in more than 35 countries through its network of fresh doughnut shops, partnerships with leading retailers, and a growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose is to touch and enhance lives through the joy of Krispy Kreme, guiding how we operate every day and reflecting in our care for our people, communities, and the planet. Connect with Krispy Kreme at KrispyKreme.com, Facebook, and Twitter.