Team Leader - Household Goods Job at Nippon Express USA in Atlanta

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Company Overview: Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities worldwide. Nippon Express U.S.A., Inc. (“NEU”) was incorporated in New York in 1962 as a fully owned subsidiary of NX. NEU provides logistics solutions and comprehensive transportation services, including air, land, sea freight forwarding, handling of personal effects, household goods, fragile, perishable freight, and livestock. NEU operates at 55 locations across 27 states in the U.S., with about 1300 employees.

Responsibilities:

• Support and lead the Household Goods department staff.
• Coordinate daily activities under management direction.
• Lead staff by providing instructions and assistance.
• Conduct general staff training with supervisor guidance.
• Ensure compliance with company and safety policies.
• Prepare documentation for moving customer household goods.
• Lead packing, removal, and loading of customer goods.
• Communicate effectively in Japanese and/or English via email or phone with associates and customers.
• Interact with customers and subcontractors.
• Assist in inventory control and work scheduling.
• Resolve issues and report to management.
• Complete reports accurately and timely.
• Perform other duties as assigned by supervisor.

Qualifications:

• Minimum 3 years of experience in the moving industry.
• Demonstrated leadership skills.
• Strong teamwork and problem-solving abilities.
• Fluent in English and Japanese (reading, writing, speaking).
• Ability to communicate professionally with team.
• Willingness to work overtime as needed.
• Excellent customer service skills.
• Computer proficiency in Outlook, Word, Excel.
• High school diploma or relevant experience.
• Physical ability to stand, bend, lift, and carry heavy objects repeatedly.

Work Environment: Physical demands include standing, walking, bending, reaching, lifting, pushing, pulling, and carrying heavy objects. Modifications may be made for accommodations.

Benefits: Medical, Dental, Vision, 401k with match, FSA, HSA, Life and Disability Insurance, paid time off, and more.

Hourly Rate: $25.00 - $28.00 DOE.

Nippon Express USA is an equal opportunity employer.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Information Technology
• Industries: Transportation, Logistics, Supply Chain, Storage