Night Auditor Job at Hospitality Online in Danville
Hospitality Online, Danville, VA, United States, 24540
Night Auditor
The Bee Hotel & The Holbrook Hotel – Danville, VA
The Bee Hotel and The Holbrook Hotel are part of the Danville Hotel Collection, two boutique properties offering modern accommodations with historic charm in the heart of Danville, VA. We pride ourselves on delivering genuine hospitality and an exceptional guest experience at every touchpoint.
Position Overview
We are seeking a reliable and detail-oriented Night Auditor to join our team. This overnight position plays a critical role in ensuring smooth front desk operations, balancing daily financials, and providing excellent guest service during evening and overnight hours.
Key Responsibilities
Financial Duties
Audit and balance folios.
Reconcile guest folios, ensuring charges are correct.
Prepare daily revenue and operational reports.
Front Desk Operations
Assist guests with late-night check-ins and early check-outs.
Manage reservations, room assignments, and guest requests.
Answer phones and respond to inquiries promptly.
Conduct property walks and ensure quiet hours are abided by. Handle any issues promptly and professionally.
Security & Safety
Maintain property security, perform safety checks in the hotel, ensure doors are locked, and monitor the security cameras.
Respond to emergencies and incidents calmly and professionally.
Uphold hotel policies and maintain a safe environment for all.
Administrative & Guest Service
Complete end-of-day processes including posting charges and backups.
Prepare and distribute shift reports to management.
Deliver exceptional guest service, resolve concerns, and anticipate needs.
Qualifications
Previous hotel front desk or night audit experience preferred.
Strong organizational skills and keen attention to detail.
Ability to work independently and stay focused during overnight hours.
Excellent communication and problem-solving abilities.
Basic understanding of accounting principles.
Flexibility to work overnight shifts, weekends, and holidays.
Knowledge of Danville’s local attractions, dining, and transportation options.
Why Join Us?
As part of the Danville Hotel Collection, you’ll be part of a collaborative, service-driven team committed to excellence. We offer a supportive work environment, opportunities for growth, and the chance to be part of a hospitality team making a difference in our community!