Peachtree Group Hospitality Management is hiring: Night Auditor in Plainfield
Peachtree Group Hospitality Management, Plainfield, IN, United States, 46768
Overview
Night Auditor role at Peachtree Group Hospitality Management. The Night Auditor will conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Responsibilities include balancing duties, daily paperwork, and shift reports, as well as attending to guest needs such as check-ins/outs, making reservations, and answering guest questions.
Responsibilities
- Proactive thinking, keeping guest security in mind, and creating a safe, clean, and friendly work environment.
- Count cash and maintain the accuracy of the cash drawer at the beginning and end of each scheduled shift.
- Check the front desk log for problems, special requests, etc.
- Greet, register, and assign rooms to guests.
- Process guest registrations, including collecting payment.
- Prepare express checkout folios.
- Maintain room status inventory.
- Communicate pertinent shift information to Front Office Manager, General Manager, and other desk staff.
- Maintain and clean the lobby and bathroom as needed.
- Communicate information to the following shift to ensure a smooth transition.
- Work closely with all hotel departments to ensure the highest quality of customer service.
- Answer inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explain in-room and hotel features.
- Complete all required shift paperwork and night audit reports daily.
- Perform other duties as assigned by management.
Benefits
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management
Industries
- Hospitality