Night Auditor Job at Aimbridge Hospitality in Melbourne

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.

Responsibilities

QUALIFICATIONS:

• At least 1 year of progressive experience in a hotel or a related field required.
• High School diploma or equivalent required.
• College coursework in related field helpful.
• Previous supervisory responsibility preferred.
• Ability to work independently with minimal supervision.
• Knowledge of Accounting Principles.
• Problem-solving and troubleshooting skills to resolve guest issues and respond to emergencies.
• Proficiency in Windows operating systems, company-approved spreadsheets, and word processing.
• Effective communication skills.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work well under stress and in high-pressure situations.
• Effective problem-solving skills in the workplace.
• Ability to assimilate complex information from various sources and adapt as needed.
• Understanding of financial information and basic arithmetic.
• Self-management skills.
• Good listening and clarification skills.
• Maintaining composure and objectivity under pressure.

Responsibilities include:

• Approaching all guest and staff interactions in a friendly, service-oriented manner.
• Maintaining regular attendance as per hotel standards.
• Maintaining high standards of personal appearance and grooming.
• Complying with hotel standards and regulations for safety and efficiency.
• Completing the End of Day process and all required reports.
• Balancing daily transactions and maintaining cashiering responsibilities.
• Operating the Front Office computer system according to standards.
• Handling guest requests during the overnight shift.
• Following safety and emergency procedures.
• Maintaining proper record keeping.
• Familiarity with hotel policies and house rules.
• Completing direct bills and managing accounts as required.
• Maintaining communication with staff via radio.
• Ensuring security procedures are followed.
• Preparing daily reports and managing work distribution.
• Training new Night Auditors as needed.
• Performing miscellaneous duties as assigned.

Company Overview

Aimbridge Hospitality is a global leader in third-party hotel management, managing over 1,550 hotels worldwide, from luxury to lifestyle brands. We foster a culture of excellence and service. Benefits for full-time employees include Daily Pay, health coverage, disability insurance, paid time off, and a 401k plan.

About the company

We are an independent hotel management firm delivering superior investment returns through property management, asset management, development, renovation, and consulting services for hotels and resorts.

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