Night Stocker Job at Hy-Vee, Inc. in Des Moines

Overview

Night Stocker position in the Grocery department. FLSA: Non-Exempt. Overnight shifts; must be 18+. We are Hy-Vee, dedicated to customer service and engagement.

Job Description

Job Title: Night Stocker

Department: Grocery

General Function: Unloads product, opens containers, stocks shelves, and rotates product where necessary.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce; Night Stock Manager

Positions that Report to you: None

Primary Duties And Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customer’s names and to address them by name whenever possible.
• Assists customers by: escorting them to the products they are looking for; securing products that are out of reach; loading or unloading heavy items; noting customer suggestions or requests; performing other tasks to enhance the shopping experience.
• Answers the telephone promptly and provides friendly helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Unloads trucks, opens containers, stocks shelves, runs overstock on risers and rotates product.
• Monitors for miss-picked items, reviews product outs, wrong deliveries, etc.
• Organizes stock for greatest efficiency, cleans and restocks damaged items.
• Tags the shelves with overstock in the back room and understock drawers.
• Reports all new or different items for input into the system.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled, on time, and works the scheduled number of hours.

Secondary Duties And Responsibilities

• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities And Worker Characteristics

• Ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Arithmetic calculations involving fractions, decimals, and percentages.
• Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education And Experience

High school or equivalent experience. Six months or less of similar or related work experience.

Physical Requirements

• Must be able to physically perform very heavy work, exerting >100 lbs occasionally, >50 lbs frequently, and >20 lbs constantly to move objects.
• Vision requirements include near and far vision, depth perception, color vision, and field of vision.
• Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions

Exposed to dirt, noise, equipment movement hazards, and chemicals/solvents daily. Occasional temperature extremes and potential for electrical shock.

Equipment Used To Perform Job

Power jack, compactor, order machine, check register, forklift, scales, and Tomra machines.

Financial Responsibility

Responsible for supplies, stock, and for checking the cooler.

Contacts

Has daily contact with community or trade/professional organizations, suppliers/vendors, and customers.

Are you ready to smile, apply today.