Crescent Hotels & Resorts
Crescent Hotels & Resorts is hiring: Night Audit in Oklahoma City
Crescent Hotels & Resorts, Oklahoma City, OK, United States, 73116
Overview
Night Audit position at Crescent Hotels & Resorts. Balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations.
Responsibilities
- Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
- Run audit reports/journals from the front office system, Point of Service and the computer.
- Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
- Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
- Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
Qualifications
- Must be able to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests.
- Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
- Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
- Ability to effectively deal with guest and employee concerns in a friendly and positive manner.
- Ability to access and accurately input information using a moderately complex computer system.
Work Standards
- Customer Satisfaction: Maintain professional interactions with guests and associates, treating everyone with courtesy and respect.
- Work Habits: Meet hotel standards for work procedures, dress, grooming, punctuality and attendance; adapt to change; willingness to learn new skills.
- Safety & Security: Adhere to security policies and procedures, including key controls, lifting safety, chemical handling, and reporting hazards.
Note: This description is subject to change and does not constitute a contract. Each associate remains at-will.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. For more information, review the Know Your Rights notice from the Department of Labor.