Crunch Fitness - Fit Fusion, LLC is hiring: Fitness Manager in Round Lake

Overview

The primary objective of the Personal Training Manager is to maximize the number of members who participate in, and as a result retain, our paid Personal Training Services. This will be accomplished by meeting and exceeding both new client acquisition and existing client retention goals. This is a salaried position and requires a minimum of 45 hours per week.

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development

Responsibilities

• Managing and coaching the front-end selling process of the CrunchOne Kickoff.
• Managing and coaching the delivery of personal training services.
• “Owning” the client journey that a customer takes by engaging with paid programming.
• Communicating and upholding company standards; leading by example; ensuring punctuality, dress code compliance, friendliness and cleanliness.
• New Client Acquisition: selling directly — 50% of the time/day; coaching and guiding direct reports on selling; managing schedules and directing resources as informed by KPI’s.
• Minimize and manage attrition: ensure proper execution and communication of the Client Journey (first 90 days) using the Client Folder System; ensure high-quality programs backed by scientific rationale; administer Personal Training Services (dotFit, goal tracking, program design, progress reports).
• Staff Development: hire, train, and manage performance of a team of qualified Personal Trainers; conduct performance meetings and provide direction toward goals.
• Manage & communicate KPI’s: maintain reports and data; communicate takeaways and improvement plans to General Manager.

Requirements

Knowledge, Skills & Abilities

• Knowledge of Personal Training techniques and program design
• Sales, communication, and rapport-building skills
• Knowledge and command of Crunch programs (VFP, dotFit, ABC/Datatrak, Crunch U, Styku, etc.)
• Ability to operate all club equipment and motivate groups
• Strong leadership, interpersonal & communication skills
• Customer-focused with a friendly, enthusiastic attitude
• Responds professionally to requests from guests, members, and staff

Education Level

• High School Diploma or GED required
• Bachelor’s Degree preferred
• Current CPR

Certifications

• ACSM Certified Personal Trainer
• ACE Personal Trainer Certification
• The Cooper Institute Personal Trainer Certification
• IFPA Personal Fitness Trainer Certification
• NASM Certified Personal Trainer, Corrective Exercise Specialist, or Performance Enhancement Specialist
• NESTA Personal Fitness Trainer Certification
• NFPT Personal Trainer Certification
• NSCA Certified Personal Trainer or Certified Strength and Conditioning Specialist

Experience

• 1-2 Years as a Personal Trainer preferred
• Prior management experience in retail/hospitality (leading 3-10 employees) preferred
• Consultative sales experience preferred

Physical Requirements

• Ability to work in club office; move about club floors and rooms; review, revise, and create club paperwork; communicate with employees, members and the public
• Regularly required to demonstrate or explain proper physical fitness activities; regularly required to lift up to 50 pounds

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