Compensation Type
Hourly
Highgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate develops bespoke hotel brands and utilizes industry-leading proprietary revenue management tools to optimize performance and asset value. The company’s executive team comprises experienced hotel management leaders, making it a trusted partner for top ownership groups and major hotel brands. Corporate offices are located in London, New York, Dallas, and Seattle.
Overview
The Safety and Security Supervisor directs the daily operations of the Safety and Security department, ensuring the protection of hotel guests and staff. Responsibilities include patrolling hotel premises, maintaining security, and reporting hazards or violations of hotel rules.
Responsibilities
- Supervise security staff and assign shifts and duties.
- Conduct training sessions for security personnel.
- Supervise investigations related to security incidents.
- Implement procedures for emergencies such as fire, bomb threats, or hurricanes.
- Participate actively in the safety committee.
- Review payroll and daily activity logs.
- Check identification of visitors and employees, and document packages.
- Manage access to secured areas for authorized personnel.
- Complete incident and accident reports clearly and promptly.
- Conduct building patrols and investigations of thefts, accidents, and complaints.
- Assist during fire or emergency situations.
- Provide escorts to guests and employees as needed.
- Respond to alarms and monitor security cameras, if applicable.
- Administer first aid, CPR, or Heimlich Maneuver as necessary.
- Check and document all deliveries and packages.
- Ensure premises are secure and free of disturbances.
- Issue and inventory security equipment and keys daily.
- Conduct basic First Aid training sessions.
Qualifications
- High School diploma or equivalent, with experience in hospitality or related fields required.
- One or more years of progressive experience preferred.
- Previous supervisory experience preferred.