Berman Skin Institute is hiring: Office Manager - Dermatology Office in Fremont

Overview

Berman Skin Institute (BSI) is a group of dermatology clinics with eleven medical clinic locations across Northern California, including Los Altos, Cameron Park, Fremont, Placerville, Pleasanton, Roseville, Sacramento, San Francisco, Tracy, Walnut Creek and Yuba City. BSI provides broad and comprehensive service offerings, including medical and surgical dermatology (acne, moles, allergic skin reactions, autoimmune diseases, skin infections, Mohs surgery) and cosmetic dermatology (laser treatments for unwanted hair, sun damage and wrinkles, tattoo removal, red or brown discoloration, varicose/spider veins on legs and face); skin care products and medi-spa/aesthetician treatments such as chemical peels, microdermabrasion, and HydraFacials. BSI is one of the largest skin laser centers with over 50 lasers on site and other devices for skin and hair conditions, including 4 ARTAS robots for hair transplant.

BSI has a talented and passionate team focused on delivering the best possible patient care, with patient experience as a top priority and a team-based approach to service.

Position

BSI is looking for a Clinic Operations Manager to join our growing dermatology and cosmetic surgery practices. The right candidate is polished, professional, motivated, emotionally and professionally mature. This position is located at the Fremont Clinic. If you are interested, please submit your resume for consideration.

More information about Berman Skin Institute can be found at http://www.skinmds.com.

Responsibilities

• Provide leadership and oversight of day-to-day operations for a dermatology clinic
• Ensure high-quality patient care coordination, patient satisfaction and favorable clinical outcomes
• Support, develop and coach clinic leads to manage supplies and inventory, address patient issues, provide appropriate coverage and workflows for individual clinics
• Interview and hire team members as needed
• Determine teamwork schedules
• Address escalated patient issues as needed
• Develop strategic growth and patient retention

Required Qualification (Knowledge, Skills & Abilities)

• Bachelor’s degree in business, healthcare, science or related field
• Dermatology experience preferred
• 4+ years of operational and business experience
• 2+ years of people-leadership experience

• Healthcare industry experience required, familiarity or knowledge of healthcare preferred (management experience from other site industries will be considered)
• Ability to advise and coach medical staff
• Demonstrated outstanding communications skills (verbal, written and presentation skills)

Additional Knowledge/Skills

• High level of emotional and professional maturity and strong interpersonal skills with the ability to build relationships
• Exceptional customer service orientation
• Unquestionable work ethic, personal integrity, and honesty
• Excellent critical thinking, analytical, and problem-solving skills
• Ability to multi-task in a fast-paced environment and act with a sense of urgency
• Excellent time management, planning and organizational skills with exceptional attention to detail
• Strong leadership, coaching and people-development skills
• Flexibility to take on different roles and duties as required
• Ability to adapt and thrive in a dynamic environment

Benefits

Berman Skin Institute believes our people are the secret to our success, and we work to create an environment where our people are appreciated, engaged, supported and rewarded. BSI provides a competitive compensation and benefits program to attract, retain and motivate a high-performance team, with flexibility to meet the different needs of our diverse employee population.

Berman Skin Institute is an equal opportunity employer. No agencies please. Local area candidates preferred.