Visio Lending is hiring: Office Manager in Austin

Overview

We are seeking an Office Manager to manage the daily office operations and serve as the first point of contact at our Austin headquarters. This role blends front desk coverage with facilities oversight, supply management, mail handling, vendor coordination, and support for onsite events and onboarding logistics. As the face of the office, this person ensures the space is well-stocked, professional, and running smoothly—while providing key administrative support across multiple departments.

Responsibilities

• Greeting visitors and managing the guest check-in process
• Answering incoming calls and direct inquiries professionally
• Maintaining a clean, organized, and welcoming front desk area
• Being the point person for day-to-day in-office questions or needs
• Receiving, opening, and sorting all incoming mail and packages and tracking outgoing mail and maintain logs for time-sensitive deliveries
• Scanning and electronically delivering mail to appropriate internal recipients
• Serving as the FedEx administrator, including: generating shipping labels, ordering supplies, scheduling pickups, troubleshooting shipping issues, and managing user access
• Acting as the primary contact for building management and office vendors
• Coordinating maintenance, repairs, workspace changes, and signage
• Maintaining copiers, printers, scanners and other office equipment
• Managing office seating, meeting room schedules, safety signage, and general layout updates
• Maintaining compliance tasks, including: fire extinguisher and safety equipment inspections, badge management and access tracking, emergency exit signage and floorplan updates
• Tracking, monitoring and reordering office and breakroom supplies on a regular schedule
• Keeping supply closets, kitchen, and common areas clean and organized
• Working with People Ops to prep welcome kits, badges, and workspace basics
• Coordinating with IT Services to confirm workstation setup and equipment delivery
• Setting up workspaces and ensuring first-day readiness for new hires
• Assisting the Executive Assistant and Events Coordinator with logistics for on-site events and meetings
• Handling setup, signage, catering, and basic event cleanup as needed
• Ensuring the office is prepped and professional for leadership visits and team gatherings
• Maintaining a monthly log of vendor spend and recurring costs
• Keeping documentation of vendor contacts, service schedules, and building-related tasks
• Other responsibilities and duties as assigned based on business needs
• Work Schedule: Monday–Friday: 8:30 am – 5:30 pm CST
• Salary Range: $27.00-$34.00/hour (Non-Exempt level position)

Minimum Qualifications

• High School Diploma and/or GED equivalent
• 3+ years of experience in office management, front desk, or facilities coordination
• Familiarity with FedEx admin tools and shipping platforms
• Experience managing vendors, supplies, and shared spaces
• Strong communication and organization skills
• Ability to lift and move light packages and assist with room setup as needed
• Proficiency in the Microsoft Office Suite
• Ability to use standard office equipment (printer, scanner, copier, fax, telephone, etc.)
• Internal Applicants: 6 months of Visio Lending work experience with no disciplinary actions; current Manager notification required to apply for a vacant position. Any applicant not meeting these conditions requires approval from the executive team member over the hiring department prior to extending a job offer.

Preferred Qualifications

• Organized, detail-oriented, and proactive about solving problems
• Approachable at the front desk and reliable behind the scenes
• Enjoys supporting people and making space run smoothly
• Stays on top of tasks and follows through without reminders

About Visio Lending
Visio Lending is the nation’s leader in rental home financing. Founded in 2012, Visio enables small- to medium-sized investors to grow their rental home and vacation rental portfolios. Headquartered in Austin, Texas, since 2015, Visio has financed more than $3 billion in Rental360 DSCR loans.

EEO notice
Visio Financial Services, Inc. is an Equal Opportunity Employer.

Apply
To be considered for employment, please submit your application online. Only candidates selected for phone screening or an interview will be contacted directly. You will receive application status alerts via email.