Office Coordinator Job at Home Instead of the Black Hills in Rapid City

Our Mission

We are leaders in creating a better ‘What’s Next’ for our Clients, Families and Care Pros—deliberately different, centered on people, and rooted in C.A.R.E.

Our Core Values (C.A.R.E.)

• C – Compassionate, Connected, Committed
• A – Available, Attentive, Accountable
• R – Reliable, Responsive, Relationship First
• E – Engaging, Empathetic, Encouraging

We live these values every day, and we are looking for someone who brings them to life in the heart of our office.

Position: Office Coordinator

Reports To: General Manager
Employment Type: Full-time, hourly

Why This Role Matters

The Office Coordinator is the welcoming face and voice of Home Instead of the Black Hills. This role ensures our office runs smoothly, our Care Pros and clients feel valued, and our team is supported every step of the way. If you are friendly, organized, accountable, and detail-oriented, this could be your next step with us.

Key Responsibilities

• Answer and direct incoming calls warmly and professionally.
• Greet visitors and Care Pros, ensuring everyone feels welcomed.
• Order and maintain office supplies each month.
• Help coordinate office schedules, trainings, and meetings.
• Update and maintain office display monitors.
• Send birthday cards, track milestones, and support recognition programs.
• Assist with planning and organizing office events.

What Success Looks Like

• Phones answered consistently and warmly within three rings.
• Supplies ordered on time, with no shortages.
• Office events and celebrations run smoothly.
• Care Pros and clients consistently feel supported and recognized.
• Teammates describe you as dependable, approachable, and detail-focused.

Growth Opportunity

This is a great chance to grow your career inside Home Instead of the Black Hills. You’ll gain experience in scheduling, office coordination, and team support—all while living our mission and values each day.